Job Overview
Compensation
Salary
Range $62,147.00 - $73,115.00
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities
Job Description
Dave & Buster's Inc. and Main Event Entertainment are well-established leaders in the restaurant and entertainment industries, offering a unique blend of dining, gaming, and live entertainment experiences under one roof. With a commitment to delivering exceptional guest experiences, these brands have carved out a distinctive niche that appeals to a wide audience seeking fun, engaging, and memorable outings. Operating at the crossroads of hospitality and high-energy entertainment, Dave & Buster's and Main Event have built a reputation for dynamic, fast-paced environments where customer satisfaction and operational excellence are top priorities.
The Restaurant & Operations Manager role is a pivotal leadership position within these vibrant establishments. This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards designed to positively impact business results and surpass guest expectations. The manager is responsible for driving daily operations, cultivating a team environment that inspires fun and excellence, and ensuring all aspects of the restaurant and entertainment center function seamlessly. This position demands a strong, proactive leader who thrives in a fast-paced setting and is adept at handling multiple responsibilities, from managing costs and labor to motivating and developing team members.
Daily responsibilities include developing and leading hourly team members, demonstrating leadership through positive staff and guest interactions, recruiting and coaching team members, and fostering core values in the workplace. The role offers the opportunity to work within a supportive and energetic leadership team, contributing to an engaging and enjoyable work environment. Candidates for this role should be prepared for an average of 50-hour workweeks, including nights, weekends, and holidays, and be comfortable operating in a dynamic, sometimes noisy environment.
The salary range for this management position is competitive, between $62,147 and $73,115 annually, complemented by a quarterly bonus program and a comprehensive benefits package. This includes health, dental, vision, long and short-term disability insurance, and participation in a 401K matching plan. Additional perks such as free food and gameplay enhance the work experience, alongside programs like the Employee Assistance Program and Buster’s Legacy Fund which support team members during difficult times.
As an Equal Opportunity Employer participating in E-Verify where required, Dave & Buster's Inc. and Main Event Entertainment are committed to fostering diversity and inclusion in the workplace. This role represents an exciting opportunity for a motivated individual who is passionate about hospitality, leadership, and creating unforgettable guest experiences while growing their career within two renowned entertainment brands.
The Restaurant & Operations Manager role is a pivotal leadership position within these vibrant establishments. This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards designed to positively impact business results and surpass guest expectations. The manager is responsible for driving daily operations, cultivating a team environment that inspires fun and excellence, and ensuring all aspects of the restaurant and entertainment center function seamlessly. This position demands a strong, proactive leader who thrives in a fast-paced setting and is adept at handling multiple responsibilities, from managing costs and labor to motivating and developing team members.
Daily responsibilities include developing and leading hourly team members, demonstrating leadership through positive staff and guest interactions, recruiting and coaching team members, and fostering core values in the workplace. The role offers the opportunity to work within a supportive and energetic leadership team, contributing to an engaging and enjoyable work environment. Candidates for this role should be prepared for an average of 50-hour workweeks, including nights, weekends, and holidays, and be comfortable operating in a dynamic, sometimes noisy environment.
The salary range for this management position is competitive, between $62,147 and $73,115 annually, complemented by a quarterly bonus program and a comprehensive benefits package. This includes health, dental, vision, long and short-term disability insurance, and participation in a 401K matching plan. Additional perks such as free food and gameplay enhance the work experience, alongside programs like the Employee Assistance Program and Buster’s Legacy Fund which support team members during difficult times.
As an Equal Opportunity Employer participating in E-Verify where required, Dave & Buster's Inc. and Main Event Entertainment are committed to fostering diversity and inclusion in the workplace. This role represents an exciting opportunity for a motivated individual who is passionate about hospitality, leadership, and creating unforgettable guest experiences while growing their career within two renowned entertainment brands.
Job Requirements
- 21 plus years of age
- 2 plus years of restaurant or hospitality experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- The ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Experience in restaurant or hospitality management
- Strong communication and interpersonal skills
- Ability to motivate and inspire team members
- Knowledge of industry best practices in operations management
Job Duties
- Developing and leading hourly team members to exceed guest’s expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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