Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment operate a vibrant and dynamic restaurant and entertainment business that blends dining and amusement into a singular experience for guests of all ages. As a leading name in the restaurant and entertainment industry, these brands offer exhilarating live-action gaming and notable dining options, creating an atmosphere where fun and food go hand in hand. With multiple locations across the United States, Dave & Buster's and Main Event are known for their lively environments, excellent service, and commitment to delivering memorable guest experiences that keep customers returning. The companies place a strong emphasis on teamwork, leadership, and growth opportunities, supporting their employees and fostering a culture where career development is a priority.

The role of Restaurant & Operations Manager is essential in maintaining and elevating the success of the establishments. This leadership position involves overseeing all operational aspects of the restaurant and entertainment venue, ensuring that business standards are met or exceeded, and strategically guiding the team towards delivering exceptional guest experiences. The Manager provides overall leadership, supervision, and direction on strategic initiatives, positively impacting business results while creating a fun and engaging work atmosphere. Duties include managing team members, overseeing cost controls for labor and goods, recruiting and training staff, and maintaining high-quality service standards. This role demands the ability to work in a fast-paced, sometimes noisy, and highly interactive environment, driving the team to excel in both hospitality and entertainment.

Candidates who thrive in this role are individuals who enjoy multitasking in vibrant environments and have a passion for hospitality and entertainment. This position is ideal for strong communicators who can inspire their teams and guests, lead proactively by example, and embrace the challenges of managing large volume operations often exceeding $100K in daily sales. The job requires stamina for long shifts averaging 50 hours per week. In return, the company offers a competitive salary and comprehensive benefits package, including health, dental, and vision insurance, bonuses, and retirement plans. The organization promotes growth and leadership development by providing multiple managers per shift and encouraging an inclusive, fun work culture. This role not only offers the chance to foster a positive guest experience but also an opportunity to advance within two respected brands under one roof, promising a bright future for career-minded professionals.