Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are leading companies in the entertainment and restaurant industry, known for combining dining experiences with exciting entertainment options. Both brands operate under one roof, creating a dynamic environment that offers guests a unique blend of fun, food, and gaming. With a strong focus on customer satisfaction and memorable experiences, Dave & Buster's and Main Event are pioneers in creating lively entertainment hubs that attract diverse audiences. The company values a team-centric culture that emphasizes growth, leadership, and delivering outstanding guest experiences while fostering an enjoyable and supportive workplace for employees. The employment type is full-time, and the salary range for the Restaurant & Operations Manager position is between $55,311 and $65,072 per year.

The role of the Restaurant & Operations Manager is pivotal in driving the success of these entertainment-driven restaurants. This position requires a leader who can provide overall supervision, strategic direction, and operational oversight to enhance business results and exceed guest expectations. The manager will be responsible for leading and developing hourly team members to deliver exceptional guest service in a fast-paced, multi-faceted setting. They will play a hands-on role in managing both the day-to-day details and the broader strategic initiatives that impact the restaurant's performance.

This role involves maintaining high standards of operations related to food quality, guest engagement, cost management, and team productivity. It demands proactive leadership, excellent communication skills, and the ability to inspire a fun and energetic atmosphere for both guests and staff. The ideal candidate will thrive under the challenge of overseeing $100K days, walking multiple miles during shifts, and working an average of 50-hour workweeks. They will contribute to creating a memorable guest experience by fostering a culture that encourages teamwork, creativity, and continual improvement.

Additionally, the Restaurant & Operations Manager will collaborate closely with the management team to uphold core values, ensure timely and high-quality results, and support recruiting, hiring, coaching, and training processes. This leadership role is designed for individuals who are passionate about the restaurant and entertainment industry, dedicated to achieving and surpassing business goals, and committed to nurturing talent within the team. The position offers the unique opportunity to grow professionally within two exciting entertainment brands that emphasize fun, engagement, and career advancement opportunities.