Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are leading players in the restaurant and entertainment industry, offering dynamic and engaging experiences that combine great food with exciting entertainment options. This unique company operates two fun and innovative brands under one roof, providing employees with exceptional opportunities for growth and development in a vibrant and fast-paced work environment. With a reputation for quality guest service and an energetic atmosphere, the company is committed to delivering memorable experiences to its guests while fostering a positive, inclusive culture among its team members.

The Restaurant & Operations Manager role demands a high level of leadership, strategic vision, and operational expertise to drive business success and enhance the guest experience. This full-time position offers a competitive salary range of $52,181 to $61,389, reflecting the importance of the role within the organization. The manager plays a critical role in leading and inspiring the team to meet and exceed goals, handle high-volume operations efficiently, and maintain superior service standards in a lively and often noisy environment.

In this role, the Restaurant & Operations Manager will provide overall leadership and supervision of the restaurant's daily operations and strategic initiatives. The successful candidate will thrive in a fast-paced, multi-faceted restaurant and entertainment setting, demonstrating a passion for creating fun and memorable experiences for both guests and team members. A proactive approach to leadership is essential, as the manager interacts directly with staff and guests to foster positive environments and personal connections. Managing the cost of goods sold and labor alongside the ability to oversee everything from the smallest operational detail to the big picture are necessary skills to succeed in this role.

Daily responsibilities include developing and leading a team of hourly employees to surpass guest expectations, ensuring positive interactions through recruiting, hiring, coaching, training, and professional development efforts. The manager will also embody and promote the company’s core values and collaborate closely with the wider management team to achieve timely and high-quality results. The position requires stamina and commitment, as it involves walking significant distances during shifts and working an average of 50 hours per week, including nights, weekends, and holidays.

With a strong focus on employee well-being and career growth, this role offers numerous perks such as competitive salary, quarterly bonuses, comprehensive health benefits including dental and vision, and various employee assistance programs including a legacy fund to support team members during difficult times. Additional benefits include a 401K matching plan, complimentary food and gameplay, a supportive leadership team, and an enjoyable work atmosphere. Candidates passionate about the restaurant and entertainment industry who are eager to make a measurable impact and grow within a thriving company are encouraged to apply.

Dave & Buster's Inc. and Main Event Entertainment are equal opportunity employers committed to diversity and inclusion and participate in E-Verify where required. This role represents an exciting opportunity for driven leaders seeking to join a company with a strong brand presence and a commitment to excellence.