Restaurant Operations Manager

Dave & Buster's Inc./Main Event Entertainment is a leading company in the restaurant and entertainment industry, known for combining delicious food with engaging entertainment experiences. Both brands operate under one roof in many locations, providing a dynamic work environment filled with numerous opportunities for career growth. With over four decades of experience, Dave & Buster's has become a household name recognized for its unique concept that blends interactive games, sports viewing, and dining - making it a top destination for fun and entertainment. Main Event Entertainment complements this with its focus on family-friendly activities and events. The company prides itself on fostering an energetic and inclusive culture where team members are encouraged to bring their best selves to work every day. The collective mission is to create memorable guest experiences by maintaining high standards of service, quality, and operational excellence. This team-oriented environment supports professional development and rewards outstanding performance through competitive salaries and comprehensive benefits packages. Employment at Dave & Buster's Inc./Main Event Entertainment is a full-time role, offering a salary range from $52,181 to $61,389, along with quarterly bonus programs and a variety of perks that enhance the overall work-life balance for its employees.

The Restaurant & Operations Manager position is a pivotal leadership role within the company that demands a balance of strategic thinking and on-the-ground management expertise. This role requires overseeing both the day-to-day operations and long-term strategic initiatives that drive business success and elevate guest experiences. The incumbent will lead a team operating in a fast-paced, high-energy restaurant and entertainment environment where adaptability and a passion for service excellence are essential. Responsibilities include managing all aspects of the restaurant operation, from controlling costs such as labor and goods sold, to ensuring that every guest interaction reflects the company’s core values of fun and professionalism. The Restaurant & Operations Manager must inspire their team to meet and exceed business goals, maintain exceptional standards of guest service, and navigate busy shifts that may extend beyond 50 hours per week. Success in this role depends on the ability to motivate team members, handle operational complexities, and produce measurable results under pressure. The manager will work closely with multiple managers per shift to foster a collaborative atmosphere that prioritizes teamwork and continuous improvement. This position offers a unique opportunity to lead within a nationally recognized brand that values innovation, employee well-being, and growth potential.