Restaurant Operations Manager

Dave & Buster's Inc. is a leading entertainment and dining company renowned for its dynamic blend of restaurants and interactive entertainment venues. Established as a vibrant place where guests can enjoy high-quality food along with a variety of games and activities, Dave & Buster's has become a household name in the hospitality and entertainment industry. The company operates in multiple locations across the United States, providing a unique dining and entertainment experience that appeals to a broad demographic, including families, friends, and corporate groups. What sets Dave & Buster's apart is its commitment to delivering fun and memorable experiences through excellent service and engaging environments.

The Restaurant & Operations Manager role at Dave & Buster's is a pivotal position responsible for overall leadership, supervision, and strategic direction within the restaurant and entertainment spaces. This full-time role demands a dynamic leader who thrives in fast-paced, multifaceted environments and is passionate about exceeding guest expectations. With an annual salary range of $65,876 to $77,502, the position offers competitive compensation alongside a comprehensive benefits package designed to support the well-being and professional growth of its employees.

In this role, the manager will provide guidance and inspiration to team members to ensure the highest quality of guest service while managing daily operations efficiently. The ideal candidate is someone who enjoys working in a lively environment, has a knack for motivating staff, and is driven to achieve and surpass operational goals. Responsibilities include developing and leading hourly team members, fostering a positive and fun workplace culture, and proactively engaging with both guests and employees to enhance the overall experience.

This leadership position requires juggling a variety of tasks, from detailed operational management such as controlling labor and cost of goods sold to broader strategic initiatives that impact business results. The Restaurant & Operations Manager must be adept at handling high-volume business days, managing multiple priorities simultaneously, and maintaining composure in a busy and sometimes noisy work environment. Collaboration with the broader management team is essential to align efforts with core company values and achieve timely, high-quality results.

The role also involves recruitment, hiring, coaching, training, and development of staff to build a strong, cohesive team. The manager is expected to embody and promote the core values of Dave & Buster's, leading by example to inspire the team to perform at their best. This is a demanding yet rewarding position ideal for candidates who are looking for growth opportunities within the fast-growing entertainment and hospitality sectors. Working at a venue that houses two exciting brands, Dave & Buster's and Main Event Entertainment, provides unique career advancement potential and the chance to be part of a fun and supportive work environment that values its employees' contributions.