Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are leading brands in the restaurant and entertainment industry, known for providing exceptional dining experiences combined with exciting entertainment options. Operating as dynamic venues that blend a full-service restaurant with arcade games and live events, these companies have established themselves as premier destinations where guests of all ages can enjoy a fun and engaging atmosphere. They pride themselves on delivering outstanding customer service and creating memorable moments for every visitor, supported by a team culture that values leadership, teamwork, and personal growth.

The role of the Restaurant & Operations Manager at Dave & Buster's Inc. and Main Event Entertainment is a critical leadership position designed to provide comprehensive oversight and strategic direction across all facets of restaurant and entertainment operations. This managerial role is not only about maintaining high operational standards but also about inspiring the team to deliver exceptional guest experiences that exceed expectations consistently. As a fast-paced and multi-faceted environment, the position demands a leader who thrives under pressure, embraces immediate gratification, and is passionate about driving performance and engagement.

This full-time position offers a competitive salary range from approximately $52,181 to $61,389, along with attractive benefits intended to reward dedication and foster career growth. The Restaurant & Operations Manager will be tasked with enhancing business results by optimizing cost management, labor efficiency, and operational workflows. They will lead team members through proactive coaching, training, recruitment, and ongoing professional development while embodying the core values and culture of the organization.

The ideal candidate is enthusiastic about working in a lively, often noisy environment where high energy and multitasking skills are essential. This person will confidently handle demanding operational days with significant guest traffic while walking extensive shifts averaging 50 hours per week. Leadership in this role includes motivating a large staff during high-volume times, ensuring every customer enjoys a fun, safe, and memorable visit. They will also collaborate with other managers to implement strategic initiatives, track performance metrics, and foster a workplace culture where fun and professionalism coexist.

This leadership opportunity offers an exciting chance to grow within two prominent and respected brands under one roof, expanding career potential in the hospitality and entertainment sectors. Whether managing day-to-day floor operations, engaging directly with guests, or supporting team members through challenges, the Restaurant & Operations Manager plays a vital role in crafting an exceptional guest journey and a rewarding workplace experience.