Main Event Entertainment logo

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,181.00 - $61,389.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
Buster's Legacy Fund
401K matching plan
Free Food
FREE gameplay
Large leadership team
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc./Main Event Entertainment is a leading company in the restaurant and entertainment industry, offering a dynamic and fast-paced environment where hospitality and entertainment converge to create unforgettable experiences for guests. Known for its innovative approach that blends dining with interactive gameplay, Dave & Buster's and Main Event Entertainment provide venues that cater to families, friends, and corporate groups looking for fun and exceptional service under one roof. This dual-brand operation not only enhances the guest experience but also offers expansive career growth opportunities for team members across various functions within the organization.

We are currently seeking a talented and motivated Restaurant & Operations Manager to join our leadership team. This pivotal role involves providing comprehensive leadership, supervision, and strategic direction to the restaurant operations with the goal of positively impacting business results and exceeding guest expectations. The Operations Manager will spearhead the development and execution of operational standards, driving initiatives that optimize performance while fostering a culture of fun and engagement among team members and guests alike.

The ideal candidate thrives in a high-energy, fast-paced restaurant and entertainment atmosphere and possesses exceptional communication skills that inspire team members to deliver outstanding service and create memorable experiences. This role requires an enthusiastic leader who can balance overseeing detailed operational tasks while maintaining a broad strategic view, capable of handling demanding workdays that include long hours and physical activity. The successful manager will encourage team members to excel, surpass set goals, and maintain motivation through leading by example and actively interacting with staff and guests.

This position offers the opportunity to work with two leading entertainment brands under one roof, presenting double the possibilities for career advancement within a supportive and fun work environment. Employment is full-time, with work schedules including weekends, nights, and holidays, reflecting the dynamic nature of the hospitality and entertainment industry.

Salary Range: $52,181 - $61,389 annually.

Join Dave & Buster's Inc./Main Event Entertainment as a Restaurant & Operations Manager to lead a dedicated team in delivering excellence, cultivating a fun workplace culture, and contributing to the overall success of a recognized leader in dining and entertainment.

Job Requirements

  • 21+ years of age
  • 2+ years of restaurant/hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • The ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Experience in restaurant or hospitality industry

Job Duties

  • Developing and leading hourly team members to exceed guest's expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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