Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,311.00 - $65,072.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long term disability
short term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Job Description
Dave & Buster's Inc. and Main Event Entertainment are leading brands in the restaurant and entertainment industry, renowned for blending exceptional dining experiences with exciting entertainment attractions. Operating in a fast-paced, dynamic sector, these establishments provide guests with a unique combination of high-quality food, beverages, and interactive entertainment under one roof. Over the years, the companies have cultivated a strong reputation for delivering outstanding customer service and fostering vibrant, engaging atmospheres where guests can connect, celebrate, and have fun.
The role of Restaurant & Operations Manager is pivotal to maintaining and enhancing these standards. This position is responsible for providing comprehensive leadership, supervision, and guidance on strategic initiatives and operational procedures that drive positive business results. The manager not only ensures compliance with established operating standards but also leads the team in creating memorable guest experiences on a daily basis. They will be immersed in a fast-paced environment that demands energy, resilience, and exceptional organizational skills.
As the Restaurant & Operations Manager, you will lead a diverse team while overseeing all facets of the business from detailed operational tasks to broad strategic goals. This role requires managing high-volume days, sometimes reaching $100,000 in sales, while working around 50-hour weeks. You will be expected to motivate, coach, and develop your team members, ensuring that each interaction with guests and staff reflects the company’s core values. Your leadership will be instrumental in inspiring the team to perform at their best and continually beat goals.
The job offers a highly rewarding work environment characterized by a fun and supportive atmosphere, multiple leadership opportunities due to a large management team, and access to two thriving brands, increasing growth potential. A competitive salary and a comprehensive benefits package accompany this position, including health, dental, vision coverage, and more. This full-time role demands availability to work nights, weekends, and holidays, reflecting the operational needs of the restaurant and entertainment sectors.
In summary, this Restaurant & Operations Manager position offers an excellent career opportunity for individuals passionate about hospitality and entertainment. It combines the challenges of high-volume restaurant management with the excitement of an engaging and lively entertainment venue. If you enjoy a fast-paced, rewarding career that fosters personal and professional growth, this role at Dave & Buster's Inc. / Main Event Entertainment is ideal for you.
The role of Restaurant & Operations Manager is pivotal to maintaining and enhancing these standards. This position is responsible for providing comprehensive leadership, supervision, and guidance on strategic initiatives and operational procedures that drive positive business results. The manager not only ensures compliance with established operating standards but also leads the team in creating memorable guest experiences on a daily basis. They will be immersed in a fast-paced environment that demands energy, resilience, and exceptional organizational skills.
As the Restaurant & Operations Manager, you will lead a diverse team while overseeing all facets of the business from detailed operational tasks to broad strategic goals. This role requires managing high-volume days, sometimes reaching $100,000 in sales, while working around 50-hour weeks. You will be expected to motivate, coach, and develop your team members, ensuring that each interaction with guests and staff reflects the company’s core values. Your leadership will be instrumental in inspiring the team to perform at their best and continually beat goals.
The job offers a highly rewarding work environment characterized by a fun and supportive atmosphere, multiple leadership opportunities due to a large management team, and access to two thriving brands, increasing growth potential. A competitive salary and a comprehensive benefits package accompany this position, including health, dental, vision coverage, and more. This full-time role demands availability to work nights, weekends, and holidays, reflecting the operational needs of the restaurant and entertainment sectors.
In summary, this Restaurant & Operations Manager position offers an excellent career opportunity for individuals passionate about hospitality and entertainment. It combines the challenges of high-volume restaurant management with the excitement of an engaging and lively entertainment venue. If you enjoy a fast-paced, rewarding career that fosters personal and professional growth, this role at Dave & Buster's Inc. / Main Event Entertainment is ideal for you.
Job Requirements
- 21 plus years of age
- two plus years of restaurant or hospitality experience
- proficient in managing the cost of goods sold and labor
- ability to lead a team to create a memorable guest experience
- true leadership capabilities
- ability to work weekends, nights, and holidays
- not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- two plus years of restaurant or hospitality experience
- proficient in managing cost of goods sold and labor
- ability to lead a team to create a memorable guest experience
- true leadership capabilities
- ability to work weekends, nights, and holidays
- strong communication and interpersonal skills
Job Duties
- developing and leading hourly team members to exceed guest's expectations
- demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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