Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are renowned leaders in the restaurant and entertainment industry, known for providing immersive dining and gaming experiences that bring together families, friends, and colleagues for memorable occasions. These brands operate within high-energy environments that blend casual dining with entertainment, such as arcade games, interactive activities, and live events, fostering a unique atmosphere where fun and exceptional service are top priorities. With multiple locations across the country, these companies emphasize innovation, guest satisfaction, and a supportive work culture, making them desirable workplaces for individuals passionate about customer service and entertainment. The establishments pride themselves on their ability to create vibrant, inclusive settings where guests can unwind and enjoy a diverse array of activities alongside delicious food and beverages.

The Restaurant & Operations Manager role at Dave & Buster's Inc./Main Event Entertainment is a dynamic, leadership-driven position crucial to the ongoing success and growth of the business. This full-time role involves overseeing all facets of restaurant and entertainment operations, including strategic planning, team leadership, and maintaining high operating standards to ensure guests receive memorable and positive experiences. The Manager will be responsible for guiding and motivating a diverse team to meet and exceed business goals, manage costs effectively, and uphold guest satisfaction. This job requires a proactive individual who thrives in a fast-paced, multi-faceted environment and who enjoys the challenge of balancing detailed management with big-picture strategic thinking. With a salary range of $58,629 to $68,976 annually, this role also offers competitive compensation, benefits, and career growth opportunities within two popular entertainment brands under one roof.

The ideal candidate for this position is someone who enjoys inspiring their team to perform at a high level while fostering a fun and engaging atmosphere. Handling busy operational days, overseeing recruitment, coaching, and professional development fall within daily responsibilities. The role demands energy and stamina, including the ability to manage long work hours and physically demanding shifts involving extensive walking and multitasking. The Restaurant & Operations Manager will play a key role in embodying and promoting company core values, ensuring the team collaborates effectively to achieve timely, high-quality results. Candidates must be comfortable working nights, weekends, and holidays, and navigate the lively, sometimes noisy, restaurant and entertainment environment with ease. This position is well-suited for motivated leaders looking for a fast-paced, rewarding career experience that blends hospitality with entertainment.