Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are leading companies in the restaurant and entertainment industry, renowned for delivering a unique blend of dining and interactive entertainment experiences. These establishments cater to guests seeking a lively and fun atmosphere, combining excellent food, engaging games, and memorable social interactions. As multiple brands operate under one roof, both companies provide expansive opportunities for career growth within the hospitality and entertainment sectors. They prioritize fostering an inclusive environment where team members can thrive and contribute to exceeding guest expectations through dynamic and strategic initiatives.

The Restaurant & Operations Manager role at Dave & Buster's Inc./Main Event Entertainment is a pivotal leadership position responsible for overseeing all aspects of restaurant operations. This includes strategic planning, operational execution, team development, and maintaining high standards to ensure both business success and guest satisfaction. The manager will lead by example, inspiring a fun and engaging environment for both guests and team members while managing the complex demands of a fast-paced, multi-faceted restaurant and entertainment setting. This full-time role requires dedication, resilience, and a passion for hospitality, with an emphasis on achieving and surpassing set goals, managing large-scale daily operations, and motivating a diverse team.

This position demands hands-on leadership, including direct interaction with staff and guests, coaching and training team members, and collaborating with the wider management team to uphold core values and drive timely results. The Restaurant & Operations Manager must excel in managing labor and cost of goods sold, making data-driven decisions that favor profitability without compromising on the guest experience. Candidates will appreciate the challenge of working in a lively, noisy environment and should be prepared for significant physical activity during shifts, including walking several miles while maintaining a high energy presence across the venue. The role offers a competitive salary range approximately between $52,181 and $61,389 annually, alongside weekly 50-hour work commitments that require availability across weekends, holidays, and nights.

With a commitment to team well-being and professional growth, this position provides a comprehensive benefits package that includes health, dental, vision, and disability insurance, a 401K matching plan, employee assistance programs, and unique perks such as free food and gameplay. The company culture emphasizes leadership, teamwork, and fun, supported by a large leadership team ensuring ample managerial support during shifts. This is an excellent opportunity for individuals who are eager to advance their careers in a dynamic, entertaining, and rewarding environment where immediate gratification comes from positively impacting both staff and guests. IVectionary ideas and enthusiasm for exceeding expectations are the cornerstones for success in this role, making it ideal for those who thrive under pressure and possess true leadership capabilities.