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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible schedule
Paid holidays

Job Description

Black Walnut Cafe is a well-established restaurant known for its welcoming atmosphere, quality food, and commitment to outstanding customer service. As a favorite dining destination, Black Walnut Cafe prides itself on creating an exceptional guest experience through attention to detail, clean and organized dining environments, and professional, friendly staff. The cafe operates multiple locations where each store functions as a community hub for locals and visitors alike, focusing on fresh ingredients, timely service, and a memorable dining experience. The restaurant's culture emphasizes teamwork, the development of its employees, and the consistent delivery of high standards in food quality and hospitality.Show More

Job Requirements

  • Maintain cleanliness and organization of the cashier line
  • place and receive orders during proper times
  • check product for quality standards
  • maintain guest relations
  • visit every table once during meal
  • ensure all food pushed from kitchen meets expectations
  • maintain front of house staffing levels
  • control shrinkage and security
  • write schedules
  • process invoices
  • train and ensure proficiency of all front of house partners
  • ability to safely open and close the store
  • maintain high personal standards
  • ability to lift and carry up to 50 lbs
  • ability to be on feet for 10-14 hours
  • computer skills
  • conflict management
  • great people skills
  • organizational skills
  • effective time management
  • written and oral communication skills
  • sense of urgency
  • ability to deal with upset guests
  • quick thinker
  • perform well under stress
  • motivate staff
  • ability to teach and develop partners

Job Qualifications

  • Experience in restaurant operations management
  • strong leadership and team management skills
  • excellent interpersonal and communication skills
  • proficiency in staff scheduling and inventory management
  • ability to maintain quality and sanitation standards
  • conflict resolution abilities
  • capacity to train and develop staff
  • ability to work extended hours including weekends
  • knowledge of food service safety and security protocols

Job Duties

  • Maintain cleanliness and organization of the cashier line
  • place and receive orders during proper times
  • check product for quality standards
  • maintain guest relations
  • visit every table once during meal
  • ensure all food pushed from kitchen meets expectations
  • maintain front of house staffing levels
  • control shrinkage and security
  • write staff schedules
  • process invoices including credits
  • train and ensure proficiency of all front of house partners
  • safely open and close the store

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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