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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $85,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Comprehensive health insurance
Medical
Dental
Vision

Job Description

Meddys is a full-service restaurant known for delivering high-quality, healthy Mediterranean cuisine in a casual and welcoming environment. Established in 2014 on East Harry Street in Wichita, KS, Meddys has grown into a rapidly expanding brand across the central Midwest. The restaurant prides itself on combining fresh, locally sourced ingredients with exceptional hospitality to create a unique dining experience. Their menu highlights signature dishes such as hummus, shawarma, pita bread, and a variety of complimentary sauces along with crafted signature cocktails, catering to diverse dietary needs. Meddys offers a relaxed, modern atmosphere that appeals to a wide range of customers... Show More

Job Requirements

  • Minimum ability to consistently work 50 hours a week
  • availability to work evenings and weekends
  • reliable transportation to travel to various store locations if needed
  • must be of legal age to serve alcoholic beverages
  • able to work on your feet for 10+ hour shifts
  • customer service experience
  • maintain a clean and professional appearance

Job Qualifications

  • Ability to consistently work 50 hours a week
  • availability to work evenings and weekends
  • reliable transportation to travel to various store locations if needed
  • must be of legal age to serve alcoholic beverages
  • able to work on your feet for 10+ hour shifts
  • customer service experience
  • maintain a clean and professional appearance
  • leadership and supervisory experience
  • knowledge of food safety laws
  • previous experience in customer service (2 years or more)
  • higher education, certifications, or degree
  • experience with Aloha POS systems

Job Duties

  • Handle food and beverage safely to prevent foodborne illnesses
  • utilize established in-house standards to enhance customer satisfaction and team efficiency
  • deliver orders and bus tables efficiently to maintain a smooth dining experience
  • provide timely drink refills and attentive table service
  • ensure cleanliness in all areas including the lobby, restrooms, patio, and bar
  • present and explain complimentary pita bread to dine-in guests
  • ensure food meets brand standards in taste, temperature, aesthetic, and portion
  • fulfill guest orders promptly, with careful double-checking
  • provide excellent customer service at the ordering counter, addressing guest needs
  • greet guests with a warm welcome and farewells
  • promote a culture of excellence, growth, and openness, making exceptions for guests when needed
  • foster accountability and integrity among team members
  • manage cash and credit sales responsibly, ensuring accuracy while minimizing errors
  • stay vigilant and ensure a safe environment for all team members
  • communicate important information effectively to management
  • complete assigned shift responsibilities and assist coworkers when necessary
  • adhere to Alcoholic Beverage Control Guidelines when bartending
  • welcome and train new team members, providing necessary materials and support
  • supervise and guide trainees, ensuring they gain proficiency in their roles
  • assign tasks to front-of-house employees to enhance shift efficiency
  • perform closing duties and secure the restaurant after hours
  • monitor labor percentages, addressing trends to control costs and enhance service
  • engage with guests through feedback to identify and resolve service issues
  • ensure accurate recording of clock-in and clock-out times, promoting fairness and transparency
  • treat all employees fairly in accordance with EEOC and ADA guidelines
  • accurately submit End of Day Deposits following established protocols
  • audit credit card tips and received receipts for accuracy

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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