Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,629.00 - $68,976.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability insurance
short-term disability insurance
Employee assistance program
401K matching plan
Free Food
FREE gameplay
Buster's Legacy Fund
Job Description
Dave & Buster's Inc. and Main Event Entertainment are two leading entertainment and dining establishments combining the thrill of gaming with exceptional food and drink services. Dave & Buster's is well-known for its unique blend of a full-service restaurant, sports bar, and arcade entertainment center, offering guests a vibrant and lively atmosphere where fun is the main focus. Main Event Entertainment complements this with its own exciting brand of family-friendly entertainment, including bowling, laser tag, and interactive games. Together, these two brands provide a dynamic and innovative environment that encourages both team and guest engagement through diverse experiences under one roof.
The Restaurant & Operations Manager position offers an exciting opportunity to lead the overall operations and customer experience at these entertainment restaurants. This role involves providing leadership, supervision, and direction on strategic initiatives that impact business results and elevate guest satisfaction to new heights. The ideal candidate thrives in a fast-paced, multi-faceted restaurant and entertainment setting, able to inspire teams and guests alike to engage fully in the fun atmosphere. They are motivated by goals and capable of handling the physical demands of the position, which includes working long hours averaging 50-hour work weeks and walking several miles per shift.
Key responsibilities include managing cost controls for goods sold and labor, leading and developing hourly team members, and ensuring guest experiences consistently exceed expectations. As a leader, this manager demonstrates proactive communication with staff and guests, champions company core values, and promotes a positive work environment while collaborating with other managers to achieve operational excellence and timely results.
Working for Dave & Buster's Inc./Main Event Entertainment means being part of a supportive and enthusiastic community that values employee growth and wellness. The role offers a competitive salary range between $58,629 and $68,976, supplemented by a quarterly bonus program and comprehensive benefits. Additional perks include health, dental, vision, and disability insurance coverage, an employee assistance program, a 401K matching plan, free food and gameplay, and a legacy fund to support team members during challenging times.
The large leadership team ensures multiple managers per shift, fostering a fun and collaborative work environment where employees have numerous opportunities to advance their careers within two popular entertainment brands. By joining this team, candidates can expect a rewarding career path and the chance to make a meaningful impact in a vibrant, guest-focused setting. Dave & Buster's Inc./Main Event Entertainment is an equal opportunity employer dedicated to diversity and inclusion and participates in E-Verify where applicable.
The Restaurant & Operations Manager position offers an exciting opportunity to lead the overall operations and customer experience at these entertainment restaurants. This role involves providing leadership, supervision, and direction on strategic initiatives that impact business results and elevate guest satisfaction to new heights. The ideal candidate thrives in a fast-paced, multi-faceted restaurant and entertainment setting, able to inspire teams and guests alike to engage fully in the fun atmosphere. They are motivated by goals and capable of handling the physical demands of the position, which includes working long hours averaging 50-hour work weeks and walking several miles per shift.
Key responsibilities include managing cost controls for goods sold and labor, leading and developing hourly team members, and ensuring guest experiences consistently exceed expectations. As a leader, this manager demonstrates proactive communication with staff and guests, champions company core values, and promotes a positive work environment while collaborating with other managers to achieve operational excellence and timely results.
Working for Dave & Buster's Inc./Main Event Entertainment means being part of a supportive and enthusiastic community that values employee growth and wellness. The role offers a competitive salary range between $58,629 and $68,976, supplemented by a quarterly bonus program and comprehensive benefits. Additional perks include health, dental, vision, and disability insurance coverage, an employee assistance program, a 401K matching plan, free food and gameplay, and a legacy fund to support team members during challenging times.
The large leadership team ensures multiple managers per shift, fostering a fun and collaborative work environment where employees have numerous opportunities to advance their careers within two popular entertainment brands. By joining this team, candidates can expect a rewarding career path and the chance to make a meaningful impact in a vibrant, guest-focused setting. Dave & Buster's Inc./Main Event Entertainment is an equal opportunity employer dedicated to diversity and inclusion and participates in E-Verify where applicable.
Job Requirements
- 21 plus years of age
- 2 plus years of restaurant or hospitality experience
- Proficient in managing cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- 2 plus years of restaurant or hospitality experience
- Proficient in managing cost of goods sold and labor
- True leadership capabilities
- Ability to lead a team to create a memorable guest experience
- Ability to communicate effectively with team members and guests
- Strong organizational and multitasking skills
- Ability to thrive in fast-paced, multi-faceted restaurant and entertainment environment
Job Duties
- Developing and leading hourly team members to exceed guest's expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- Living core values and leading others to do so while collaborating with management to achieve high-quality and timely results
- Managing operational standards and strategic initiatives to improve business results and guest satisfaction
- Overseeing cost of goods sold and labor management
- Maintaining a fun, safe, and productive workplace environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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