Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are prominent companies in the restaurant and entertainment sector, known for creating lively and engaging experiences that blend dining with interactive entertainment. These brands operate under one roof, offering a dynamic and fast-paced environment where team members play an integral role in delivering memorable guest experiences. Both companies emphasize a fun, energetic, and guest-centric atmosphere where innovation and customer satisfaction are top priorities. Founded with a vision to combine great food and thrilling entertainment, they have grown to become leaders in the entertainment dining industry across numerous locations. Their commitment to quality service, employee growth, and community involvement makes them an attractive employer for individuals passionate about hospitality and entertainment.

The role of The Restaurant & Operations Manager at Dave & Buster's and Main Event Entertainment is critical in maintaining and elevating the quality of guest experiences and operational efficiency. This position is designed to provide overall leadership, supervision, and direction on strategic initiatives and operational standards that impact business results positively. The Manager oversees all facets of the restaurant and entertainment experience, balancing the intricate details of daily operations with the broader strategic goals of the company. Operating in a fast-paced, multi-faceted restaurant and entertainment setting, this role demands individuals who are energetic, goal-oriented, and adept at leading teams to play at a higher level.

This full-time role expects the Restaurant & Operations Manager to handle significant responsibilities including managing cost control related to goods sold and labor, developing and leading hourly team members, and ensuring a high-quality guest experience. They must possess true leadership capabilities, thriving in an environment that involves long working hours, physical activity such as walking extensive distances during shifts, and managing high-volume business days. The successful manager will demonstrate the ability to communicate effectively with both team members and guests, fostering a fun and engaging environment that aligns with the company’s core values. Weekend, night, and holiday work schedules are part of the job requirements, emphasizing flexibility and dedication.

With a competitive salary range from $58,629 to $68,976 plus a quarterly bonus program, this position offers a rewarding compensation package alongside a suite of benefits. The company invests in its employees through comprehensive health, dental, and vision insurance, long and short-term disability coverage, and an employee assistance program. Additional perks include a 401K matching plan, free food and gameplay during shifts, and support through Buster’s Legacy Fund to assist team members in challenging times. The large leadership team structure ensures multiple managers per shift, fostering a collaborative and supportive work environment that promotes career growth. Working at either Dave & Buster's or Main Event Entertainment means being part of an inclusive, fun, and career-focused team that values employee development and community contribution.