Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,629.00 - $68,976.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long term disability
short term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Job Description
Dave & Buster's Inc. operates in the dynamic and entertaining restaurant and entertainment industry. Renowned for blending an engaging dining experience with entertainment, Dave & Buster's creates a vibrant environment where guests can enjoy great food and interactive games in a lively atmosphere. With locations across the country, the company prides itself on delivering exceptional guest experiences by combining top-quality service with fun and innovation. As a leader in this sector, Dave & Buster's is continuously expanding and refining its offerings to remain a favorite destination for families, friends, and corporate events alike.
The Restaurant & Operations Manager role at Dave & Buster's is essential for steering the establishment towards achieving operational excellence and superior guest satisfaction. This position provides overall leadership, supervision, and direction for strategic initiatives and operating standards that positively affect business outcomes. The successful candidate will be responsible for overseeing all aspects of the business, from the smallest operational details to major strategic objectives, ensuring that the restaurant maintains a high level of service, efficiency, and profitability. Working in a fast-paced and multifaceted restaurant and entertainment environment, the manager must inspire and motivate their team members to deliver memorable guest experiences while also managing cost controls such as labor and goods sold. The role demands a hands-on approach, demonstrated leadership, and the ability to maintain high energy levels throughout long and often demanding shifts averaging 50 hours per week. This full-time role offers a competitive salary in the range of $58,629 to $68,976 plus a robust benefits package including health insurance, dental and vision plans, a quarterly bonus program, and other perks that contribute to employee well-being and career growth. The ideal candidate will thrive in a lively, noisy environment, excel at multitasking, and possess a strong passion for hospitality and entertainment hospitality to drive the business forward and surpass established goals.
The Restaurant & Operations Manager role at Dave & Buster's is essential for steering the establishment towards achieving operational excellence and superior guest satisfaction. This position provides overall leadership, supervision, and direction for strategic initiatives and operating standards that positively affect business outcomes. The successful candidate will be responsible for overseeing all aspects of the business, from the smallest operational details to major strategic objectives, ensuring that the restaurant maintains a high level of service, efficiency, and profitability. Working in a fast-paced and multifaceted restaurant and entertainment environment, the manager must inspire and motivate their team members to deliver memorable guest experiences while also managing cost controls such as labor and goods sold. The role demands a hands-on approach, demonstrated leadership, and the ability to maintain high energy levels throughout long and often demanding shifts averaging 50 hours per week. This full-time role offers a competitive salary in the range of $58,629 to $68,976 plus a robust benefits package including health insurance, dental and vision plans, a quarterly bonus program, and other perks that contribute to employee well-being and career growth. The ideal candidate will thrive in a lively, noisy environment, excel at multitasking, and possess a strong passion for hospitality and entertainment hospitality to drive the business forward and surpass established goals.
Job Requirements
- 21 plus years of age
- 2 plus years of restaurant or hospitality experience
- Ability to manage cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Ability to work weekends, nights, and holidays
- Comfortable working in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- 21 plus years of age
- 2 plus years of restaurant or hospitality experience
- Proficient in managing cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Ability to work weekends, nights, and holidays
- Ability to handle fast-paced, noisy environments with distracting conditions
Job Duties
- Developing and leading hourly team members to exceed guests expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in recruiting, hiring, coaching, training, and professional development
- Leading by example in living core values and collaborating with management to achieve high-quality, timely results
- Managing cost of goods sold and labor to ensure profitability
- Overseeing daily restaurant operations including handling fast-paced and noisy environments
- Inspiring team to play at a higher level and meet or beat business goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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