Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,200.00 - $58,400.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities
Job Description
Dave & Buster's Inc. is a renowned leader in the restaurant and entertainment industry, known for its unique combination of casual dining and interactive entertainment offerings. The company operates multiple brands, including Dave & Buster's and Main Event Entertainment, which provide dynamic, fun-filled environments for guests of all ages. By blending delicious food with cutting-edge arcade games and attractions, Dave & Buster's has become a staple destination for social gatherings, family outings, and corporate events, cultivating a culture centered on delivering exceptional guest experiences and memorable moments.
This position, the Restaurant & Operations Manager, is critical to the success of the business, providing overall leadership and supervision across restaurant and entertainment operations. The manager plays a pivotal role in setting strategic initiatives and maintaining operating standards to positively impact business results while exceeding guest expectations. This role demands a leader who thrives in a fast-paced, multifaceted environment, with the ability to inspire and motivate a diverse team of team members and engage directly with guests in a manner that promotes fun and enhances their experience.
The successful candidate will embrace the challenge of daily operations, which include managing high-volume business days, optimizing labor and food costs, and delivering outstanding customer service. They will lead by example, walking the floor extensively, engaging with team members, and fostering a high-energy environment where both staff and guests feel valued. This is a demanding role that requires resilience, physical stamina, and excellent organizational skills to oversee everything from minor operational details to broader strategic goals.
The Restaurant & Operations Manager will also be tasked with developing hourly employees through recruiting, hiring, coaching, training, and ongoing professional development. They must embody the company's core values and lead others in embodying them as well, collaborating with the broader management team to deliver high-quality and timely results. The role includes weekend, night, and holiday shifts, reflecting the 24/7 nature of the hospitality and entertainment industry.
Employment with Dave & Buster's Inc. offers a competitive salary range from $52,181 to $61,389 annually, complemented by a comprehensive benefits package and career growth opportunities. The company fosters a supportive, fun work environment with multiple leaders per shift to ensure operational success and employee support. Being a part of this team means having access to quarterly bonuses, health benefits, 401K matching, free food, and gameplay perks that enhance both professional and personal life. The company values diversity and is an equal opportunity employer committed to compliance with employment laws and regulations, including participation in E-Verify.
This position, the Restaurant & Operations Manager, is critical to the success of the business, providing overall leadership and supervision across restaurant and entertainment operations. The manager plays a pivotal role in setting strategic initiatives and maintaining operating standards to positively impact business results while exceeding guest expectations. This role demands a leader who thrives in a fast-paced, multifaceted environment, with the ability to inspire and motivate a diverse team of team members and engage directly with guests in a manner that promotes fun and enhances their experience.
The successful candidate will embrace the challenge of daily operations, which include managing high-volume business days, optimizing labor and food costs, and delivering outstanding customer service. They will lead by example, walking the floor extensively, engaging with team members, and fostering a high-energy environment where both staff and guests feel valued. This is a demanding role that requires resilience, physical stamina, and excellent organizational skills to oversee everything from minor operational details to broader strategic goals.
The Restaurant & Operations Manager will also be tasked with developing hourly employees through recruiting, hiring, coaching, training, and ongoing professional development. They must embody the company's core values and lead others in embodying them as well, collaborating with the broader management team to deliver high-quality and timely results. The role includes weekend, night, and holiday shifts, reflecting the 24/7 nature of the hospitality and entertainment industry.
Employment with Dave & Buster's Inc. offers a competitive salary range from $52,181 to $61,389 annually, complemented by a comprehensive benefits package and career growth opportunities. The company fosters a supportive, fun work environment with multiple leaders per shift to ensure operational success and employee support. Being a part of this team means having access to quarterly bonuses, health benefits, 401K matching, free food, and gameplay perks that enhance both professional and personal life. The company values diversity and is an equal opportunity employer committed to compliance with employment laws and regulations, including participation in E-Verify.
Job Requirements
- 21 plus years of age
- Minimum 2 years of restaurant or hospitality experience
- Proficient in managing cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- Minimum 2 years of restaurant or hospitality experience
- Proven leadership capabilities in a fast-paced environment
- Ability to manage cost of goods sold and labor effectively
- Strong communication and interpersonal skills
- Experience in recruiting, hiring, coaching, and training employees
- Ability to work weekends, nights, and holidays
- Capability to thrive in a noisy, fast-paced, and distracting environment
Job Duties
- Developing and leading hourly team members to exceed guest's expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continual professional development
- Living core values and leading others to do so while collaborating with the management team to achieve high-quality and timely results
- Managing cost of goods sold and labor to meet financial targets
- Overseeing daily restaurant and entertainment operations to ensure smooth and efficient service
- Handling high-volume days and maintaining physical stamina and presence on the floor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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