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Dave & Buster's logo

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,200.00 - $58,400.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. is a renowned leader in the restaurant and entertainment industry, known for its unique combination of casual dining and interactive entertainment offerings. The company operates multiple brands, including Dave & Buster's and Main Event Entertainment, which provide dynamic, fun-filled environments for guests of all ages. By blending delicious food with cutting-edge arcade games and attractions, Dave & Buster's has become a staple destination for social gatherings, family outings, and corporate events, cultivating a culture centered on delivering exceptional guest experiences and memorable moments.

This position, the Restaurant & Operations Manager, is critical to the s... Show More

Job Requirements

  • 21 plus years of age
  • Minimum 2 years of restaurant or hospitality experience
  • Proficient in managing cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • Minimum 2 years of restaurant or hospitality experience
  • Proven leadership capabilities in a fast-paced environment
  • Ability to manage cost of goods sold and labor effectively
  • Strong communication and interpersonal skills
  • Experience in recruiting, hiring, coaching, and training employees
  • Ability to work weekends, nights, and holidays
  • Capability to thrive in a noisy, fast-paced, and distracting environment

Job Duties

  • Developing and leading hourly team members to exceed guest's expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continual professional development
  • Living core values and leading others to do so while collaborating with the management team to achieve high-quality and timely results
  • Managing cost of goods sold and labor to meet financial targets
  • Overseeing daily restaurant and entertainment operations to ensure smooth and efficient service
  • Handling high-volume days and maintaining physical stamina and presence on the floor

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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