Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,181.00 - $61,389.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. is a leading restaurant and entertainment company known for combining dining with a vibrant arcade and gaming atmosphere. Operating multiple FUN brands, including Dave & Buster's and Main Event Entertainment, the company delivers a one-of-a-kind experience where guests can enjoy delicious food alongside interactive entertainment. With a strong commitment to hospitality excellence and guest satisfaction, Dave & Buster's creates an energetic environment that is perfect for social gatherings, family outings, and special events. Established as a popular destination in the entertainment and restaurant industry, the company continues to grow by fostering a culture of innovation, teamwork, and community engagement. As an equal opportunity employer that values diversity and inclusion, Dave & Buster's offers career growth opportunities and rewards employees who thrive in a dynamic and fast-paced environment.

The Restaurant & Operations Manager role at Dave & Buster's represents a critical leadership position focused on driving both strategic initiatives and operational excellence to maximize business results and enhance the guest experience. This role requires an individual with passion for the hospitality sector, who thrives in the fast-paced and multi-faceted restaurant and entertainment scene. The manager will provide overall leadership and supervision to the staff, inspiring a fun and engaging atmosphere while maintaining operational standards that uphold the brand's high quality. The ideal candidate will lead by example, managing from the broad strategic vision down to the most detailed daily operations.

Key responsibilities include managing team members to deliver superior guest service, developing operational strategies for optimizing cost controls, particularly regarding labor and cost of goods sold, and ensuring compliance with corporate policies and procedures. The role demands someone who is not only an effective communicator but also a hands-on leader who can motivate teams to surpass goals consistently. The manager will be expected to handle demanding workdays that may involve walking multiple miles per shift, working 50-hour weeks, and successfully overseeing multiple aspects of the business simultaneously.

Dave & Buster's offers a competitive salary range for this position, from $52,181 to $61,389, coupled with a comprehensive benefits package that supports employee well-being and career development. The company fosters a fun work environment with a large leadership team providing ample support and promoting professional growth through multiple brand experiences under one roof. If you have true leadership capabilities, a passion for hospitality, and the stamina to succeed in an energetic, high-volume setting, this role is an exceptional opportunity to make a notable impact while advancing your career with an industry leader.

Job Requirements

  • 21 plus years of age
  • 2 plus years of restaurant or hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • 2 plus years of restaurant or hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Ability to work weekends, nights, and holidays
  • Comfortable working in a fast-paced, noisy environment with distractions

Job Duties

  • Developing and leading hourly team members to exceed guest’s expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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