Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are renowned leaders in the entertainment and dining industry, offering vibrant, fun-filled environments where guests can enjoy delicious meals alongside exciting games and activities. Both brands operate under one roof, creating unmatched opportunities for growth and development in a dynamic and fast-paced setting. Known for their commitment to exceptional guest experiences and employee satisfaction, these companies pride themselves on fostering a workplace culture that values teamwork, leadership, and a shared passion for creating memorable moments for every guest who walks through their doors. With a strong reputation for quality, innovation, and community involvement, they continue to expand their footprint while maintaining high standards of service and entertainment excellence.

The Restaurant & Operations Manager role is a pivotal leadership position designed to provide overall management, supervision, and strategic direction with the goal of enhancing business performance and elevating the guest experience. This role demands a leader who thrives in a fast-paced, multi-faceted restaurant and entertainment setting and possesses the ability to inspire a team towards heightened levels of service and operational excellence. The ideal candidate is passionate about achieving and surpassing key performance goals, managing substantial daily business volumes, and maintaining energy and focus through demanding work weeks that often involve walking extensive distances and long hours.

This full-time role emphasizes hands-on leadership, requiring the manager to engage directly with team members and guests, fostering a positive and engaging atmosphere that promotes fun and excitement. Responsibilities include leading recruitment, hiring, coaching, and training efforts to build a capable and motivated team that consistently delivers outstanding service. The manager will play a critical role in cost control, including managing labor and cost of goods sold, ensuring that financial targets are met while preserving excellent guest satisfaction levels. Collaboration with the broader management team to uphold company core values and drive timely, quality business outcomes is essential.

Compensation for this position ranges from $58,629 to $68,976 annually, reflecting the importance of the role within these thriving entertainment and dining brands. Employees enjoy rich benefits packages that support their health, career growth, and overall well-being, including health, dental, and vision insurance, disability coverage, 401K matching, and various employee assistance programs. The work environment is lively and dynamic, filled with opportunities to grow professionally within two popular entertainment brands. This role is not just about managing a restaurant; it is about leading an energetic team to deliver exceptional guest experiences in a setting that blends dining with entertainment.