Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,181.00 - $61,389.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
Buster's Legacy Fund
401K matching plan
Free Food
FREE gameplay
Large leadership team
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. is a renowned leader in the restaurant and entertainment industry, offering a unique blend of dining and interactive gaming experiences. Known for its vibrant atmosphere, innovative entertainment options, and commitment to exceptional customer service, Dave & Buster's provides a dynamic environment where guests can enjoy great food, drinks, and the latest in arcade-style games. The company operates across numerous locations, consistently delivering engaging experiences that cater to families, groups of friends, and corporate events. As a major player in the hospitality and entertainment sector, Dave & Buster's emphasizes a culture of teamwork, fun, and professional growth, aiming to cultivate a workplace where employees are inspired and supported to excel in their roles.

The Restaurant & Operations Manager role at Dave & Buster's is pivotal in maintaining and enhancing the high standards of service and operations that define the brand. This leadership position demands a strategic thinker and a hands-on manager capable of overseeing the day-to-day functioning of the restaurant and entertainment venue. The manager provides overall direction, supervision, and leadership to a team, ensuring that both business objectives and guest satisfaction goals are consistently met or exceeded. Responsibilities include managing key operational metrics such as cost of goods sold and labor expenses, developing staff through effective coaching and training, and fostering a positive work environment that embodies the company's core values.

This full-time position requires a strong dedication to the fast-paced entertainment environment, with a willingness to work long hours, including nights, weekends, and holidays. The successful candidate will be an energetic and motivated individual who thrives on meeting and surpassing challenging goals while inspiring their team to deliver exceptional guest experiences. Dave & Buster's offers a competitive salary range of $52,181 to $61,389, along with a comprehensive benefits package designed to support employee well-being and career advancement. This role is ideal for someone who has a passion for hospitality and entertainment, enjoys leading diverse teams, and seeks opportunities for professional growth within a fun and engaging work culture.

Job Requirements

  • 21 plus years of age
  • Two plus years of restaurant or hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • Two plus years of restaurant or hospitality experience
  • Proficient in managing cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Ability to work weekends, nights, and holidays
  • Comfortable working in a fast-paced, noisy environment with distracting conditions
  • 21 plus years of age

Job Duties

  • Developing and leading hourly team members to exceed guest's expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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