Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,200.00 - $65,700.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Grow your career
Job Description
Dave & Buster's Inc. / Main Event Entertainment is a leading company in the restaurant and entertainment industry, combining the excitement of dining with dynamic entertainment experiences. The company operates multiple brands under one roof, offering a unique blend of fun and engagement for guests of all ages. Known for its vibrant atmosphere and commitment to exceptional customer service, Dave & Buster's and Main Event Entertainment provide not only a place to eat and play but also a memorable experience that keeps guests coming back. With a strong focus on employee development and a supportive work environment, the company fosters growth opportunities and rewards leadership and dedication within its teams.
The role of Restaurant & Operations Manager at Dave & Buster's / Main Event Entertainment is pivotal in driving the overall success of the venue. This position provides comprehensive leadership, supervision, and strategic direction on operational standards to ensure business goals are met and the guest experience surpasses expectations. The manager oversees all facets of the business, from managing daily operations and staff to implementing initiatives that enhance customer satisfaction and efficient cost management. The ideal candidate thrives in a fast-paced, multifaceted restaurant and entertainment setting, possesses a passion for leadership, and has a drive to inspire both guests and team members to elevate their experience.
This full-time position offers a competitive salary range of $55,311 to $65,072, along with various benefits designed to support the well-being and growth of the employees. The manager's role requires a dynamic individual capable of balancing operational demands such as managing cost of goods sold and labor with fostering a fun and motivating work environment. They must also be physically prepared to handle the demands of the job, including working an average of 50-hour weeks and navigating a busy, noisy environment. This leadership position is critical in guiding hourly team members, driving a culture of professionalism, teamwork, and excellence, and ultimately contributing to the company’s reputation as a premier entertainment destination.
The role of Restaurant & Operations Manager at Dave & Buster's / Main Event Entertainment is pivotal in driving the overall success of the venue. This position provides comprehensive leadership, supervision, and strategic direction on operational standards to ensure business goals are met and the guest experience surpasses expectations. The manager oversees all facets of the business, from managing daily operations and staff to implementing initiatives that enhance customer satisfaction and efficient cost management. The ideal candidate thrives in a fast-paced, multifaceted restaurant and entertainment setting, possesses a passion for leadership, and has a drive to inspire both guests and team members to elevate their experience.
This full-time position offers a competitive salary range of $55,311 to $65,072, along with various benefits designed to support the well-being and growth of the employees. The manager's role requires a dynamic individual capable of balancing operational demands such as managing cost of goods sold and labor with fostering a fun and motivating work environment. They must also be physically prepared to handle the demands of the job, including working an average of 50-hour weeks and navigating a busy, noisy environment. This leadership position is critical in guiding hourly team members, driving a culture of professionalism, teamwork, and excellence, and ultimately contributing to the company’s reputation as a premier entertainment destination.
Job Requirements
- 21+ years of age
- 2+ years of restaurant/hospitality experience
- proficient in managing the cost of goods sold and labor
- ability to lead a team to create a memorable guest experience
- true leadership capabilities
- ability to work weekends, nights, and holidays
- not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- 21+ years of age
- 2+ years of restaurant/hospitality experience
- proficient in managing the cost of goods sold and labor
- ability to lead a team to create a memorable guest experience
- true leadership capabilities
- ability to work weekends, nights, and holidays
- comfortable working in a fast-paced, noisy environment with distracting conditions
Job Duties
- developing and leading hourly team members to exceed guest's expectations
- demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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