Waffle House logo

Restaurant Operations Management

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $85,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Paid training
employee discount

Job Description

Waffle House, established in 1955, is a renowned and longstanding leader in the American restaurant industry, widely recognized for offering exceptional career opportunities and a workplace culture that promotes from within. With over 1,900 company-owned restaurants and plans to open an additional 1,000 locations in the next decade, Waffle House stands as one of the most stable and growth-oriented companies in the sector. Unlike many competitors, Waffle House is fully company-owned and not franchised, ensuring consistent standards and a unified corporate mission across all locations. Their commitment to employee advancement is unparalleled, making Waffle House not just a place to work but a place to build a meaningful, long-term career.

The role on offer is for high-energy leaders who aspire to climb the professional ladder within the restaurant management sector. This position requires no prior restaurant experience, making it an excellent opportunity for individuals eager to enter the hospitality industry and advance quickly with the right attitude and dedication. Successful candidates will undergo a comprehensive 3-month paid training program designed to equip them with the skills and knowledge needed to excel as a restaurant manager. This foundational training is complemented by continual personal and career development initiatives, preparing employees for higher leadership roles such as multi-unit management positions.

Waffle House offers a transparent and structured career path starting at the Restaurant Manager level, with salaries ranging from $65,000 to $85,000 annually, supplemented by continuous service bonuses and an additional $6,000 bonus for those holding a four-year college degree. From there, promotion to District Manager overseeing 2-3 restaurants typically takes 1-2 years, followed by a Division Manager role managing 6-9 restaurants within 3-5 years. This planned trajectory ensures motivated employees can see clear, attainable goals for their career advancement.

A unique aspect of working at Waffle House is the ability to participate in company stock ownership. Employees are eligible after 90 days, or immediately upon promotion to Restaurant Manager, to invest in Waffle House stock through payroll deductions of up to 10 percent of their income. Annual stock options are awarded based on a percentage of income, and career stock options are granted both at initial hire and upon each promotion. This model not only incentivizes performance but also aligns employees’ interests with the company’s success, fostering a strong sense of shared purpose.

In terms of benefits, Waffle House offers comprehensive medical, dental, vision, and life insurance coverage for employees and their families, which demonstrates their commitment to the well-being of their workforce. Employees enjoy an industry-leading work schedule of six days on with two days guaranteed off, allowing for a balanced work-life dynamic. In addition, employees receive three 10-day vacation periods annually, paid medical, maternity, and family leave available after one year of service, ensuring that personal and family needs are respected and supported.

Overall, working as a restaurant manager at Waffle House offers not just a job but a career filled with growth potential, competitive pay, generous benefits, and a supportive work environment. The company’s focus on internal promotion, robust training, and unique stock ownership opportunities makes it an attractive option for individuals seeking long-term professional development in the hospitality industry. Interested candidates can visit www.whcareers.com to start their journey toward a rewarding career at Waffle House.

Job Requirements

  • High school diploma or equivalent
  • no prior restaurant experience required
  • ability to commit to a full-time schedule
  • strong leadership potential
  • English fluency
  • availability for 3-month paid training program
  • ability to work in person at restaurant location

Job Qualifications

  • High school diploma or equivalent
  • leadership experience preferred but not required
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong problem-solving abilities
  • commitment to team development and continuous learning
  • willingness to participate in comprehensive training program

Job Duties

  • Lead restaurant operations to achieve financial and service goals
  • manage staff performance, coaching, and development
  • ensure compliance with health and safety regulations
  • oversee inventory, ordering, and cost control
  • deliver excellent customer service and handle guest concerns
  • train new employees during the onboarding process
  • contribute to multi-unit leadership initiatives as promoted

Job Criteria

Experience

No experience required


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