Waffle House logo

Restaurant Operations Management

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $85,000.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance

Job Description

Waffle House, established in 1955, has become a staple in the restaurant industry known for its exceptional service and commitment to career growth. With over 1,900 company-owned restaurants and plans to open more than 1,000 additional locations in the next decade, Waffle House stands as a leader in the hospitality sector. The company prides itself on its policy of promoting exclusively from within, offering employees unmatched opportunities for professional advancement and long-term career success. Those who join Waffle House are not just taking a job—they are beginning a career path that leads to significant leadership roles within a supportive, dynamic environment.

This opportunity is ideal for energetic individuals who seek a fulfilling career with a reputable, expanding company but require no prior restaurant experience. Waffle House offers a comprehensive 3-month paid training program, ensuring that all team members are expertly prepared for the responsibilities of restaurant management and beyond. This training encompasses personal and career development, enabling employees to build skills that open doors to multi-unit leadership positions. The typical career trajectory includes a promotion to Restaurant Manager with a competitive salary range from $65,000 to $85,000, coupled with continuous service bonuses and an additional $6,000 annual bonus for those holding a four-year degree.

The growth path continues to District Manager, overseeing 2 to 3 restaurants, with the average promotion time being between 1 to 2 years. Beyond this role, employees can aspire to become Division Managers managing 6 to 9 restaurants, usually achieved within 3 to 5 years of dedicated service. This clear advancement track not only motivates employees but also ensures that talent is nurtured and rewarded inside the company.

Waffle House further enhances its employee benefits with unique opportunities to participate in company stock plans. Eligible employees can invest in Waffle House stock through payroll deductions up to 10% of their income, accessible after 90 days or upon promotion to Restaurant Manager. The company also grants annual stock options based on income percentages and awards career stock options at hire and with each promotional milestone. These benefits are designed to foster a sense of ownership and personal investment in the continued success of Waffle House.

Additionally, Waffle House offers an attractive benefits package including comprehensive medical, dental, vision, and life insurance coverage for employees and their families. Employees also enjoy three 10-day vacations per year and have access to paid medical, maternity, and family leave after one year of service. The company's work schedule is uniquely arranged to guarantee a "6 days on and 2 days off" pattern, providing better work-life balance than typically available in the restaurant industry.

This full-time position offers not only a competitive salary but also a flexible schedule, employee discounts, paid training, and other essential benefits ensuring the job is rewarding both professionally and personally. Waffle House welcomes English-speaking candidates ready to embrace a role that promises continuous growth and substantial rewards, situated at a physical in-person work location. Those interested are encouraged to explore further details and begin their journey to a new career by visiting www.whcareers.com.

Job Requirements

  • High school diploma or equivalent
  • No prior restaurant experience required
  • Ability to communicate fluently in English
  • Willingness to undergo company-sponsored training
  • Ability to work full time with flexible schedule
  • Strong leadership potential
  • Willingness to follow company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Proven leadership or management experience preferred but not required
  • Strong communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Basic math and computer skills
  • Willingness to participate in a 3-month paid training program
  • Commitment to career growth within the company

Job Duties

  • Lead daily restaurant operations to ensure quality service and customer satisfaction
  • Manage staff hiring, training, and performance evaluations
  • Monitor inventory levels and order supplies as needed
  • Implement company policies and ensure compliance with health and safety regulations
  • Develop and maintain strong customer relationships to enhance guest experiences
  • Oversee financial aspects including budgeting, payroll, and cost control
  • Drive sales and marketing efforts to meet and exceed revenue goals

Job Criteria

Experience

No experience required


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