Restaurant Managers

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and Development

performance bonuses

Job Description

Chicken Salad Chick is a rapidly growing fast-casual restaurant chain known for its fresh, made-from-scratch chicken salad and Southern-inspired menu. Founded with a commitment to quality food and friendly service, Chicken Salad Chick has built a positive reputation across its locations for delivering a welcoming atmosphere paired with delicious meals. As a company, Chicken Salad Chick emphasizes a strong culture centered on excellent customer service, team collaboration, and operational excellence. Their restaurants prioritize creating memorable guest experiences while maintaining high standards in cleanliness, safety, and food quality. The organization is committed to nurturing its employees through ongoing training and leadership development programs, reflecting its belief in promoting from within and investing in its team members' growth. With an expanding footprint and a growing customer base, Chicken Salad Chick is focused on sustaining its brand integrity and continuing to provide a rewarding workplace for its employees. The employment opportunities range from entry-level to management positions with competitive salaries and benefits designed to support work-life balance and professional development.

The Assistant Manager role at Chicken Salad Chick is a key leadership position that supports the General Manager in running daily operations to achieve business goals and uphold the brand's high standards. This role is ideal for individuals who thrive in fast-paced, customer-focused environments and possess strong organizational and communication skills. Assistant Managers act as brand ambassadors by ensuring all team members embody the company's culture and deliver outstanding guest service. They are responsible for training and motivating staff, managing cash and inventory controls, overseeing food preparation and safety protocols, and maintaining the cleanliness and overall condition of the restaurant. Given the operational demands, Assistant Managers must be adaptable, hands-on leaders who can fill in across different duties when necessary. They play a crucial part in fostering a positive work environment that encourages professional growth and development among employees. The position involves managing compliance with health, safety, and labor regulations, as well as preparing necessary reports and documentation in an accurate and timely manner. This role offers an opportunity to step into management responsibilities with the potential for career advancement within a supportive and dynamic company. It is well suited for candidates with prior restaurant experience or related management training who are eager to contribute to Chicken Salad Chick's continued success while honing their leadership abilities.

Job Requirements

exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
must be able to work and perform all duties at any station in the kitchen or service area

Job Qualifications

one to two years related experience and/or training
or equivalent combination of education and experience
excellent written and oral communication skills
excellent organization skills
ability to multitask
working knowledge of back office tools
ability to quickly learn and master new computer software

Job Duties

serve as a brand ambassador for chicken salad chick
understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs
ensure that all guests feel welcome and are given responsive, friendly and courteous service
ensure that all products are consistently prepared and served according to csc standards
achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment
control cash and other receipts by adhering to cash handling and reconciliation procedures
operationally fill in as needed to ensure guest service standards and efficient operations
continually strive to develop staff in all areas of managerial and professional development
prepare all required paperwork, forms and reports in an organized and timely manner
ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences
takes actions to solve and celebrates guest feedback
monitors food and equipment inventories, conducts inventory counts and maintains inventory records
monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations
be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures