Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
401(k) Plan
flexible scheduling
Job Description
Chicken Salad Chick is a well-established, thriving restaurant chain specializing in made-from-scratch chicken salad recipes that offer guests a unique dining experience. Known for its welcoming atmosphere, fresh ingredients, and commitment to excellent customer service, Chicken Salad Chick has built a loyal customer base and continues to expand its footprint across the country. The company prides itself on fostering a positive team environment where employees are empowered and motivated to deliver exceptional food and memorable experiences to guests. With a culture rooted in respect, encouragement, and engagement, Chicken Salad Chick provides a supportive workspace focused on operational excellence and personal development for all team members.
The Assistant Manager role at Chicken Salad Chick is a dynamic and hands-on leadership position dedicated to supporting the General Manager in overseeing the daily restaurant operations. This position requires a leader who can inspire and manage the restaurant team while ensuring that guests receive prompt, courteous, and friendly service. The Assistant Manager is instrumental in maintaining the store's standards of quality, cleanliness, and food safety, adhering firmly to company policies, procedures, and training guidelines. They act as both a role model and brand ambassador, ensuring that the Chicken Salad Chick culture is embraced and widely practiced.
The core responsibility of the Assistant Manager is to help create an engaging and productive workplace environment by training employees, managing administrative duties, controlling cash handling procedures, and maintaining accurate reports and inventory records. This role also involves operational flexibility, filling in where needed to guarantee smooth restaurant functioning and remarkable guest experiences. The Assistant Manager candidates must be capable of multitasking, managing people effectively, and delivering consistent results while exhibiting excellent organizational and communication skills.
Furthermore, the Assistant Manager is expected to uphold health, safety, cleanliness, and security standards while fostering staff development in managerial and professional competencies. They play a vital role in addressing and celebrating guest feedback, fine-tuning operational aspects to enhance buyer satisfaction. This position demands the ability to physically perform duties inclusive of standing, lifting up to 40 pounds, bending, and working across all stations within the kitchen or service areas. Prior experience in foodservice management and a passion for hospitality are essential for success in this exciting opportunity to grow within a vibrant and customer-focused restaurant brand.
The Assistant Manager role at Chicken Salad Chick is a dynamic and hands-on leadership position dedicated to supporting the General Manager in overseeing the daily restaurant operations. This position requires a leader who can inspire and manage the restaurant team while ensuring that guests receive prompt, courteous, and friendly service. The Assistant Manager is instrumental in maintaining the store's standards of quality, cleanliness, and food safety, adhering firmly to company policies, procedures, and training guidelines. They act as both a role model and brand ambassador, ensuring that the Chicken Salad Chick culture is embraced and widely practiced.
The core responsibility of the Assistant Manager is to help create an engaging and productive workplace environment by training employees, managing administrative duties, controlling cash handling procedures, and maintaining accurate reports and inventory records. This role also involves operational flexibility, filling in where needed to guarantee smooth restaurant functioning and remarkable guest experiences. The Assistant Manager candidates must be capable of multitasking, managing people effectively, and delivering consistent results while exhibiting excellent organizational and communication skills.
Furthermore, the Assistant Manager is expected to uphold health, safety, cleanliness, and security standards while fostering staff development in managerial and professional competencies. They play a vital role in addressing and celebrating guest feedback, fine-tuning operational aspects to enhance buyer satisfaction. This position demands the ability to physically perform duties inclusive of standing, lifting up to 40 pounds, bending, and working across all stations within the kitchen or service areas. Prior experience in foodservice management and a passion for hospitality are essential for success in this exciting opportunity to grow within a vibrant and customer-focused restaurant brand.
Job Requirements
- Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
- Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
- Must be able to work and perform all duties at any station in the kitchen or service area
Job Qualifications
- Excellent written and oral communication skills
- Excellent organization skills
- Ability to multitask
- Working knowledge of back office tools
- Ability to quickly learn and master new computer software
- One to two years related experience and/or training
- or equivalent combination of education and experience
Job Duties
- Serve as a brand ambassador for Chicken Salad Chick
- Understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service
- Ensure that all products are consistently prepared and served according to CSC standards
- Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures
- Operationally fill in as needed to ensure guest service standards and efficient operations
- Continually strive to develop staff in all areas of managerial and professional development
- Prepare all required paperwork, forms and reports in an organized and timely manner
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences
- Takes actions to solve and celebrates guest feedback
- Monitors food and equipment inventories, conducts inventory counts and maintains inventory records
- Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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