Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and Development
Job Description
Chicken Salad Chick is a renowned fast-casual restaurant franchise specializing in freshly made chicken salad dishes and Southern hospitality. Established with a strong commitment to quality and community, the company has rapidly expanded across various locations, earning a reputation for its warm customer service and dedication to delivering consistent, delicious meals. Known for its welcoming environment and focus on customer satisfaction, Chicken Salad Chick has built a loyal customer base by emphasizing operational excellence and team collaboration.
The Assistant Manager role at Chicken Salad Chick is a pivotal position designed to support the General Manager in overseeing the daily operations of the restaurant, ensuring an engaging and high-performing environment for both team members and guests. This position is integral to maintaining the brand's standards, contributing to team development, and enhancing customer experiences. The Assistant Manager will serve as a brand ambassador, embodying the Chicken Salad Chick culture and values through leadership, training, and operational management. Responsibilities include managing administrative tasks, ensuring product quality, maintaining cleanliness and facility standards, and adhering to company policies and regulatory requirements.
This is a full-time position that offers an exciting opportunity to grow within a thriving company dedicated to employee development and operational success. The Assistant Manager will be responsible for fostering a positive work atmosphere where team members are motivated and guest satisfaction is prioritized. Key aspects of the role include cash handling, inventory management, employee training and development, and ensuring compliance with health and safety standards. The ideal candidate will possess excellent communication and organizational skills, a strong work ethic, and the ability to multitask effectively in a dynamic restaurant environment.
By joining Chicken Salad Chick as an Assistant Manager, individuals become part of a supportive team focused on delivering memorable guest experiences and driving business growth. The role offers significant opportunities for career advancement, leadership development, and engagement in a culture that values respect, integrity, and teamwork. The Assistant Manager will play a crucial role in executing marketing strategies, overseeing daily operations, and spearheading initiatives that enhance both employee and customer satisfaction. Overall, this position serves as a stepping stone toward higher management roles within the company, including the potential transition to General Manager responsibilities.
The Assistant Manager role at Chicken Salad Chick is a pivotal position designed to support the General Manager in overseeing the daily operations of the restaurant, ensuring an engaging and high-performing environment for both team members and guests. This position is integral to maintaining the brand's standards, contributing to team development, and enhancing customer experiences. The Assistant Manager will serve as a brand ambassador, embodying the Chicken Salad Chick culture and values through leadership, training, and operational management. Responsibilities include managing administrative tasks, ensuring product quality, maintaining cleanliness and facility standards, and adhering to company policies and regulatory requirements.
This is a full-time position that offers an exciting opportunity to grow within a thriving company dedicated to employee development and operational success. The Assistant Manager will be responsible for fostering a positive work atmosphere where team members are motivated and guest satisfaction is prioritized. Key aspects of the role include cash handling, inventory management, employee training and development, and ensuring compliance with health and safety standards. The ideal candidate will possess excellent communication and organizational skills, a strong work ethic, and the ability to multitask effectively in a dynamic restaurant environment.
By joining Chicken Salad Chick as an Assistant Manager, individuals become part of a supportive team focused on delivering memorable guest experiences and driving business growth. The role offers significant opportunities for career advancement, leadership development, and engagement in a culture that values respect, integrity, and teamwork. The Assistant Manager will play a crucial role in executing marketing strategies, overseeing daily operations, and spearheading initiatives that enhance both employee and customer satisfaction. Overall, this position serves as a stepping stone toward higher management roles within the company, including the potential transition to General Manager responsibilities.
Job Requirements
- one to two years related experience and/or training
- ability to exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
- must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
- must be able to work and perform all duties at any station in the kitchen or service area
Job Qualifications
- one to two years related experience and/or training
- excellent written and oral communication skills
- excellent organization skills
- ability to multitask
- working knowledge of back office tools
- ability to quickly learn and master new computer software
Job Duties
- serve as a brand ambassador for chicken salad chick
- understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs
- ensure that all guests feel welcome and are given responsive, friendly and courteous service
- ensure that all products are consistently prepared and served according to csc standards
- achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment
- control cash and other receipts by adhering to cash handling and reconciliation procedures
- operationally fill in as needed to ensure guest service standards and efficient operations
- continually strive to develop staff in all areas of managerial and professional development
- prepare all required paperwork, forms and reports in an organized and timely manner
- ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- set clear expectations on shift and create a working environment and serve as a role model to create memorable guest experiences
- take actions to solve and celebrate guest feedback
- monitor food and equipment inventories, conduct inventory counts and maintain inventory records
- monitor compliance with health, safety, cleanliness, security and fire policies, standards and regulations
- be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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