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Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and Development

Job Description

Chicken Salad Chick is a renowned fast-casual restaurant franchise specializing in freshly made chicken salad dishes and Southern hospitality. Established with a strong commitment to quality and community, the company has rapidly expanded across various locations, earning a reputation for its warm customer service and dedication to delivering consistent, delicious meals. Known for its welcoming environment and focus on customer satisfaction, Chicken Salad Chick has built a loyal customer base by emphasizing operational excellence and team collaboration.

The Assistant Manager role at Chicken Salad Chick is a pivotal position designed to support the General Manager in overseeing the daily ... Show More

Job Requirements

  • one to two years related experience and/or training
  • ability to exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
  • must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
  • must be able to work and perform all duties at any station in the kitchen or service area

Job Qualifications

  • one to two years related experience and/or training
  • excellent written and oral communication skills
  • excellent organization skills
  • ability to multitask
  • working knowledge of back office tools
  • ability to quickly learn and master new computer software

Job Duties

  • serve as a brand ambassador for chicken salad chick
  • understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs
  • ensure that all guests feel welcome and are given responsive, friendly and courteous service
  • ensure that all products are consistently prepared and served according to csc standards
  • achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment
  • control cash and other receipts by adhering to cash handling and reconciliation procedures
  • operationally fill in as needed to ensure guest service standards and efficient operations
  • continually strive to develop staff in all areas of managerial and professional development
  • prepare all required paperwork, forms and reports in an organized and timely manner
  • ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
  • set clear expectations on shift and create a working environment and serve as a role model to create memorable guest experiences
  • take actions to solve and celebrate guest feedback
  • monitor food and equipment inventories, conduct inventory counts and maintain inventory records
  • monitor compliance with health, safety, cleanliness, security and fire policies, standards and regulations
  • be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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