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Dunkin' logo

Restaurant Manager(DUNKIN)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
employee discount
Referral program
competitive pay
Bonus Pay
healthcare
career development and growth

Job Description

Dunkin' is a leading global quick-service restaurant brand that specializes in serving freshly brewed coffee, baked goods, and fast, convenient breakfast and snack options. With a long-standing reputation for quality, speed, and customer satisfaction, Dunkin' has become synonymous with fueling millions of customers daily. Rooted in community values and a commitment to excellence, Dunkin' continues to expand its footprint while focusing on delivering an exceptional guest experience through its dedicated team members.

The role of Restaurant Manager at Dunkin' is a pivotal leadership position responsible for managing the overall operations of the restaurant in alignment with Dunkin's brand ... Show More

Job Requirements

  • at least 18 years of age where applicable
  • high school diploma or equivalent
  • experience in restaurant, retail, or supervisory roles
  • fluent in English
  • strong math and financial management skills
  • ability to lead and motivate a team
  • excellent communication skills
  • availability to work full-time
  • ability to comply with safety and sanitation standards

Job Qualifications

  • fluent in English
  • math and financial management
  • restaurant, retail, or supervisory experience
  • high school diploma or equivalent
  • strong leadership skills
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • customer service oriented
  • problem-solving skills
  • ability to manage multiple tasks
  • experience with team development and coaching

Job Duties

  • hire train and develop their employees
  • communicate job expectations to their employees
  • plan, monitor, appraise and review their employees' job performance
  • provide coaching and feedback
  • disciplines when appropriate
  • create and maintain a guest first culture in the restaurant
  • ensure all shifts are appropriately staffed to achieve guest service goals
  • maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
  • comply with all applicable laws
  • ensure brand standards and systems are executed
  • prepare and complete action plans
  • implement production, productivity, quality and guest service standards
  • complete audits and implement plans to drive system improvements
  • control costs to help maximize profitability
  • execute all in-restaurant marketing promotions in a timely manner
  • execute new product roll-outs including team training, marketing and sampling
  • set sales goals and track results

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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