
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.00
Work Schedule
Flexible
Benefits
Paid Time Off
employee discount
Referral program
competitive pay
Bonus Pay
healthcare
career development and growth
Job Description
Dunkin' is a leading global quick-service restaurant brand that specializes in serving freshly brewed coffee, baked goods, and fast, convenient breakfast and snack options. With a long-standing reputation for quality, speed, and customer satisfaction, Dunkin' has become synonymous with fueling millions of customers daily. Rooted in community values and a commitment to excellence, Dunkin' continues to expand its footprint while focusing on delivering an exceptional guest experience through its dedicated team members.
The role of Restaurant Manager at Dunkin' is a pivotal leadership position responsible for managing the overall operations of the restaurant in alignment with Dunkin's brand standards and franchisee policies. This position requires a dynamic individual who exhibits strong leadership, operational acumen, and a passion for fostering a guest-focused culture. The Restaurant Manager is expected to guide their team in delivering outstanding guest services while also ensuring operational excellence and profitability. This includes maintaining compliance with all applicable regulations, overseeing staff training and development, and driving sales growth through effective team management and execution of marketing initiatives.
Working as a Restaurant Manager at Dunkin' means taking ownership of creating a positive and productive workplace that empowers team members while prioritizing the needs of the guests. Key competencies include exceptional focus on exceeding guest expectations, passion for maintaining high standards and meeting goals, problem-solving capabilities, building effective teams, managing conflicts constructively, and demonstrating business and financial acumen. The manager must be skilled in interpreting performance data and leveraging it to improve both team results and restaurant profitability.
Dunkin' offers competitive pay ranging from $14.00 to $17.00 per hour along with bonus pay opportunities. This is a full-time, on-site position providing employees with numerous benefits such as paid time off, employee discounts, and referral programs. The company supports career development and growth, recognizing employees as the core drivers of its continued success. Those interested in joining the Dunkin' team need no formal education requirements but should possess experience in restaurant, retail, or supervisory roles, be fluent in English, and have solid math and financial management skills.
The Restaurant Manager plays a crucial role in shaping the customer journey and operational success of a Dunkin' location. Responsibilities include hiring, training, and developing employees, communicating clear job expectations, maintaining a safe and sanitary environment, executing marketing and new product promotions, controlling operational costs, and setting sales goals. The ideal candidate is someone who thrives in a fast-paced environment, actively seeks to improve guest satisfaction, and leads by example with integrity and collaboration. If you are motivated to manage a successful restaurant team and contribute to Dunkin's mission of providing exceptional guest experiences, this role offers an excellent opportunity to build a rewarding career with a renowned brand.
The role of Restaurant Manager at Dunkin' is a pivotal leadership position responsible for managing the overall operations of the restaurant in alignment with Dunkin's brand standards and franchisee policies. This position requires a dynamic individual who exhibits strong leadership, operational acumen, and a passion for fostering a guest-focused culture. The Restaurant Manager is expected to guide their team in delivering outstanding guest services while also ensuring operational excellence and profitability. This includes maintaining compliance with all applicable regulations, overseeing staff training and development, and driving sales growth through effective team management and execution of marketing initiatives.
Working as a Restaurant Manager at Dunkin' means taking ownership of creating a positive and productive workplace that empowers team members while prioritizing the needs of the guests. Key competencies include exceptional focus on exceeding guest expectations, passion for maintaining high standards and meeting goals, problem-solving capabilities, building effective teams, managing conflicts constructively, and demonstrating business and financial acumen. The manager must be skilled in interpreting performance data and leveraging it to improve both team results and restaurant profitability.
Dunkin' offers competitive pay ranging from $14.00 to $17.00 per hour along with bonus pay opportunities. This is a full-time, on-site position providing employees with numerous benefits such as paid time off, employee discounts, and referral programs. The company supports career development and growth, recognizing employees as the core drivers of its continued success. Those interested in joining the Dunkin' team need no formal education requirements but should possess experience in restaurant, retail, or supervisory roles, be fluent in English, and have solid math and financial management skills.
The Restaurant Manager plays a crucial role in shaping the customer journey and operational success of a Dunkin' location. Responsibilities include hiring, training, and developing employees, communicating clear job expectations, maintaining a safe and sanitary environment, executing marketing and new product promotions, controlling operational costs, and setting sales goals. The ideal candidate is someone who thrives in a fast-paced environment, actively seeks to improve guest satisfaction, and leads by example with integrity and collaboration. If you are motivated to manage a successful restaurant team and contribute to Dunkin's mission of providing exceptional guest experiences, this role offers an excellent opportunity to build a rewarding career with a renowned brand.
Job Requirements
- at least 18 years of age where applicable
- high school diploma or equivalent
- experience in restaurant, retail, or supervisory roles
- fluent in English
- strong math and financial management skills
- ability to lead and motivate a team
- excellent communication skills
- availability to work full-time
- ability to comply with safety and sanitation standards
Job Qualifications
- fluent in English
- math and financial management
- restaurant, retail, or supervisory experience
- high school diploma or equivalent
- strong leadership skills
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- customer service oriented
- problem-solving skills
- ability to manage multiple tasks
- experience with team development and coaching
Job Duties
- hire train and develop their employees
- communicate job expectations to their employees
- plan, monitor, appraise and review their employees' job performance
- provide coaching and feedback
- disciplines when appropriate
- create and maintain a guest first culture in the restaurant
- ensure all shifts are appropriately staffed to achieve guest service goals
- maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- comply with all applicable laws
- ensure brand standards and systems are executed
- prepare and complete action plans
- implement production, productivity, quality and guest service standards
- complete audits and implement plans to drive system improvements
- control costs to help maximize profitability
- execute all in-restaurant marketing promotions in a timely manner
- execute new product roll-outs including team training, marketing and sampling
- set sales goals and track results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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