Restaurant Manager (West Hollywood)

Dave & Buster's Inc. and Main Event Entertainment are renowned leaders in the restaurant and entertainment industry, offering a unique blend of dining and gaming experiences. These dual-branded establishments provide customers with a dynamic environment where fun, food, and entertainment come together seamlessly. Known for their high-energy atmosphere and exceptional guest service, they operate nationally with a commitment to delivering memorable experiences that keep guests returning. The combination of a fast-paced restaurant setting and an entertaining venue creates a vibrant workplace that demands strong leadership, operational excellence, and an unwavering focus on customer satisfaction.

The role of Restaurant & Operations Manager at this exciting enterprise is pivotal in steering the business toward outstanding results. This position offers a blend of strategic oversight and hands-on management, ensuring that all aspects of the restaurant and entertainment venue function optimally. The manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards designed to exceed guest expectations and enhance business performance. Working in this capacity requires a passion for the hospitality industry and a dedication to fostering a fun and engaging environment for both team members and guests.

As a Restaurant & Operations Manager, you will be immersed in a fast-paced multi-faceted restaurant and entertainment scene where immediate gratification comes from successfully elevating guest experiences and inspiring your team. You will be responsible for managing high-volume operations, capable of handling $100K days while maintaining an energetic presence across the venue. The role demands walking extensive floor areas during shifts that average 50 hours per week, with schedules often including nights, weekends, and holidays. Your leadership will be essential to drive sales, control costs, and maintain labor efficiency.

Your daily duties will include developing and leading hourly team members to exceed guest expectations, proactively ensuring positive staff and guest experiences through personal interactions. Recruiting, hiring, coaching, and training team members will be key components of your responsibilities. You will also play a vital role in professional development, helping to cultivate a culture aligned with core company values. Collaboration with management peers is necessary to achieve high-quality, timely results and maintain a consistent, enjoyable environment. The position promises growth opportunities within two leading brands under one roof, allowing for a robust career path in the hospitality and entertainment sectors.

Employment type for this role is full-time, based on a competitive salary structure with a quarterly bonus program. The company promotes a fun work atmosphere with multiple managers on shift, ensuring strong leadership support. Benefits include health, dental, vision, disability insurance, and 401K matching, making this an attractive opportunity for candidates passionate about restaurant and entertainment management.