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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Employee discounts, golf privileges, complimentary meals
Job Description
Pebble Beach Company (PBC) is a prestigious luxury hospitality and resort company headquartered in Pebble Beach, California. Renowned for operating some of the world's most famous and highly regarded properties, PBC owns and manages the iconic Pebble Beach Resorts, which include The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. Additionally, PBC oversees five celebrated golf courses including Pebble Beach Golf Links, the host site for the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay. This unique blend of... Show More
Job Requirements
- 3+ years experience in management capacity
- Knowledge of beverage operations
- Excellent management skills
- Knowledge of food, wine and spirits
- Excellent interpersonal skills
- TIPS certification
- Proficiency in SMS and Microsoft Office applications
Job Qualifications
- 3+ years experience in a management capacity, preferably with a 4 or 5 star resort
- Knowledgeable about all aspects of beverage operations
- Excellent management, motivational and organizational skills
- Knowledge of food, wine and spirits
- Excellent interpersonal skills and ability to handle difficult people and situations in a professional manner
- TIPS certification
- Proficiency in SMS and Microsoft Office, Word, Excel and Outlook
Job Duties
- Participate in recruitment, hiring, promotion and termination of personnel
- Control labor, operating, food and beverage costs
- Be a hands-on leader by providing hands-on assistance whenever necessary
- Prepare employee performance reviews and handle any necessary follow-up action
- Complete payroll preparation including totaling time cards and entering hours on computer sheet, if required
- Prepare employee documents, ETRs, personnel requisitions and leave requests
- Ensure the accurate completion of monthly dry goods inventories and provide controls to ensure the proper handling and accounting
- Provide all employees with training manuals and any other documentation as required
- Conduct huddles on a daily basis
- Prepare employee and managers performance reviews and handle any necessary follow-up action
- Perform housekeeping and maintenance walkthrough, generate report and follow up with appropriate maintenance requests
- Oversee menu printing and coordinate micros changes
- Train, develop and motivate staff to exceed established service standards and PBC Universal Service Standards
- Ensure that on-going service training programs are provided covering service and sales techniques
- Handle special requests, complaints and billing discrepancies
- offer compensation where appropriate
- Review guest comment cards
- keep records of incidents requiring communication with guests
- Keep staff informed of VIP and group schedules and any other special arrangements and events and hotel activities
- Interface with all departments to ensure that guest needs are met
- Uphold company standards of conduct, grooming, dress and personal hygiene
- Represent the restaurant at all appropriate meetings such as staff, pre-convention, training and Food and Beverage meetings
- Closely monitor quality and appropriateness of all operating equipment
- Provide input on all capital expenditures
- Follow all PBC, local, state and federal health and safety standards, alcohol awareness and ABC guidelines
- Other projects as assigned by the Food and Beverage Director or General Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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