Chili's logo

Restaurant Manager - Team Lead

Job Overview

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Compensation

Salary
Range $64,000.00 - $69,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
flexible scheduling
Career development opportunities

Job Description

Chili's Grill & Bar is a dynamic and vibrant restaurant chain celebrated for its hospitable culture and savory American dishes with a Tex-Mex twist. For decades, Chili's has built its reputation on being more than just a place to eat; it's a community where hospitality, fun, and exceptional service come together to create memorable guest experiences. With a focus on teamwork, innovation, and a strong commitment to guest satisfaction, Chili's offers a unique workplace culture that values every team member as an essential part of its success. As a company, Chili's is committed to fostering a positive environment where employees are encouraged to grow professionally while enjoying their work in a lively setting. The brand's lasting popularity is driven by its dedication to quality food, warm guest interactions, and a fun-loving atmosphere that makes dining at Chili's a distinct and enjoyable experience.

The role of a Chili's Manager is vital in bridging the gap between the restaurant’s operational goals and its service excellence. Chili's Managers are wired for hospitality; they are passionate leaders who thrive on connecting with team members and guests alike. The essence of this role is about creating a win-together atmosphere where collaboration is key, and dedication is rewarded. Successful managers at Chili's embrace the culture of fun and are hungry for top business results, balancing the energetic demands of every shift with the brand's commitment to exceeding guest expectations consistently.

Managers lead the front and back-of-house teams, ensuring that every guest experience is outstanding while maintaining operational efficiency. They are responsible for cultivating a positive work environment that drives teamwork and professional development. From handling the complexities of staffing and scheduling to overseeing food quality and safety standards, Chili's Managers are pivotal in ensuring financial responsibilities are met and that the restaurant surpasses its performance goals. This role requires a leader who can inspire their team, bring positivity to the workplace, and deliver outstanding hospitality that keeps guests coming back. Ultimately, being a Chili's Manager means being a key player in a larger community dedicated to service excellence, fun, and ongoing innovation in the restaurant industry.

Job Requirements

  • high school diploma or equivalent
  • minimum of 2 years of experience in restaurant management
  • excellent communication skills
  • ability to manage multiple tasks and work under pressure
  • availability to work flexible hours including nights and weekends
  • strong leadership qualities
  • familiarity with point of sale (POS) systems

Job Qualifications

  • high school diploma or equivalent
  • previous experience in restaurant management or related leadership role
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • leadership and team management skills
  • basic knowledge of food safety regulations

Job Duties

  • lead team members to provide exceptional guest service
  • oversee daily restaurant operations and ensure compliance with company standards
  • manage employee scheduling and performance
  • handle guest concerns and resolve issues promptly
  • maintain high standards of food safety and cleanliness
  • monitor financial performance including budgeting and cost control
  • foster a positive and collaborative team environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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