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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Jack in the Box is a renowned fast-food restaurant chain known for its diverse menu options and commitment to quality service. Established over six decades ago, this brand has grown substantially and is recognized nationwide for providing quick, tasty, and unique food experiences along with exemplary customer service. As a leader in the quick-service restaurant (QSR) industry, Jack in the Box prides itself on fostering a positive culture focused on teamwork, innovation, and guest satisfaction. The company continually invests in employee development and maintaining high standards of operational excellence to uphold the Brand Promise and Service Profit Chain (SPC).
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Job Requirements
- Must be at least 18 years old
- must complete restaurant manager training classes
- must be ServSafe certified
- possess valid driver's license and insurance
- ability to stand and walk 85-95% of shift
- ability to lift and carry 10-65 lbs
- ability to operate restaurant equipment and motor vehicle
- ability to use computer keyboard
- willingness to travel to other locations
- ability to communicate effectively in English
- must comply with labor laws and company policies
Job Qualifications
- High school diploma GED or equivalent required
- associate's or bachelor's degree preferred
- minimum 1 year experience as associate manager or 2 years as first assistant manager for internal promotion
- minimum 3 years experience managing a service concept with full P&L responsibility for external recruits
- must be ServSafe certified
- must complete restaurant manager training classes
- ability to speak read and write English effectively
- excellent interpersonal skills
- proficiency in basic math concepts
- strong analytical abilities
- good organization and planning skills
- self-starter with initiative
- proficient in personal computer applications
- valid driver's license and insurance
- demonstrate integrity and ethical behavior
Job Duties
- Recruit selects trains develops and evaluates restaurant employees
- monitor staffing levels and ensure training systems are implemented
- develop internal candidates for management and team leader roles
- ensure execution of Service Profit Chain and Brand Promise
- create a safe fun and employee-friendly environment
- motivate and inspire employees
- recognize and reward employee performance
- comply with labor laws and company policies
- manage daily restaurant operations for excellence in guest service and food quality
- respond to guest concerns professionally and timely
- maintain brand image through cleanliness and maintenance
- analyze operational and financial performance using management tools
- implement action plans to improve sales and profitability
- monitor costs and adherence to budget
- demonstrate leadership with integrity and ethical behavior
- train coach and develop employees
- manage conflict and communicate effectively
- maintain focus on guest satisfaction
- ensure food quality safety and regulatory compliance
- perform other assigned duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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