Jack in the Box logo

Restaurant Manager: Store 7139

Springfield, OR, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

Jack in the Box is a renowned fast-food restaurant chain known for its diverse menu options and commitment to quality service. Established over six decades ago, this brand has grown substantially and is recognized nationwide for providing quick, tasty, and unique food experiences along with exemplary customer service. As a leader in the quick-service restaurant (QSR) industry, Jack in the Box prides itself on fostering a positive culture focused on teamwork, innovation, and guest satisfaction. The company continually invests in employee development and maintaining high standards of operational excellence to uphold the Brand Promise and Service Profit Chain (SPC).

The role of a Restaurant Manager at Jack in the Box is pivotal in driving the overall success of an individual restaurant unit. This full-time position entails managing daily operations, ensuring that all aspects of the restaurant from staffing and training to customer service and compliance are executed efficiently and effectively. The Restaurant Manager is responsible for leading and developing a high-performing team by recruiting, selecting, coaching, and evaluating employees, creating an engaging workplace culture, and motivating staff to achieve business goals. This leadership position requires a hands-on approach to maintaining cleanliness, food safety standards, and operational practices that align with the company's policies and regulatory requirements.

Key responsibilities include managing internal service by fostering an employee-friendly environment that is safe, fun, and respectful, ensuring comprehensive training programs, and promoting team growth for future leadership roles. External service management involves guaranteeing a positive guest experience through excellent food quality, prompt and courteous service, and effective resolution of customer concerns. The Restaurant Manager also focuses heavily on sales and profitability by utilizing management information systems to monitor operational and financial performance, identify trends, and implement strategic action plans. This includes careful budget management and cost control to protect the brand and enhance restaurant profitability.

Moreover, the role demands a strong commitment to the Jack in the Box culture, demonstrating integrity, honesty, respect, and clear communication within the team. The ideal candidate must be adept at managing change, conflict, and multiple priorities with urgency and attention to detail. A key element is the dedication to food quality and safety alongside maintaining a clean and inviting restaurant environment.

Candidates must meet certain qualification and physical requirements such as being at least 18 years old, completing specialized restaurant manager training and ServSafe certification, possessing a valid driver's license and insurance, and being capable of performing physical tasks associated with the job. Jack in the Box is an equal opportunity employer committed to providing reasonable accommodations as needed to support employees with disabilities. This comprehensive manager role is ideal for dynamic, motivated individuals seeking to advance their career within a leading brand in the fast-food industry while making a significant impact on restaurant operations and customer satisfaction.

Job Requirements

  • Must be at least 18 years old
  • must complete restaurant manager training classes
  • must be ServSafe certified
  • possess valid driver's license and insurance
  • ability to stand and walk 85-95% of shift
  • ability to lift and carry 10-65 lbs
  • ability to operate restaurant equipment and motor vehicle
  • ability to use computer keyboard
  • willingness to travel to other locations
  • ability to communicate effectively in English
  • must comply with labor laws and company policies

Job Qualifications

  • High school diploma GED or equivalent required
  • associate's or bachelor's degree preferred
  • minimum 1 year experience as associate manager or 2 years as first assistant manager for internal promotion
  • minimum 3 years experience managing a service concept with full P&L responsibility for external recruits
  • must be ServSafe certified
  • must complete restaurant manager training classes
  • ability to speak read and write English effectively
  • excellent interpersonal skills
  • proficiency in basic math concepts
  • strong analytical abilities
  • good organization and planning skills
  • self-starter with initiative
  • proficient in personal computer applications
  • valid driver's license and insurance
  • demonstrate integrity and ethical behavior

Job Duties

  • Recruit selects trains develops and evaluates restaurant employees
  • monitor staffing levels and ensure training systems are implemented
  • develop internal candidates for management and team leader roles
  • ensure execution of Service Profit Chain and Brand Promise
  • create a safe fun and employee-friendly environment
  • motivate and inspire employees
  • recognize and reward employee performance
  • comply with labor laws and company policies
  • manage daily restaurant operations for excellence in guest service and food quality
  • respond to guest concerns professionally and timely
  • maintain brand image through cleanliness and maintenance
  • analyze operational and financial performance using management tools
  • implement action plans to improve sales and profitability
  • monitor costs and adherence to budget
  • demonstrate leadership with integrity and ethical behavior
  • train coach and develop employees
  • manage conflict and communicate effectively
  • maintain focus on guest satisfaction
  • ensure food quality safety and regulatory compliance
  • perform other assigned duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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