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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Jack in the Box is a renowned fast-food restaurant brand known for its innovative menu and commitment to delivering excellent customer experiences. Established in 1951, the company has grown into one of the leading quick-service restaurant chains in the United States. Jack in the Box operates hundreds of franchises and corporate locations, offering a variety of burgers, tacos, breakfast items, and other fast-food favorites. The company is dedicated to fostering a positive culture where employees can thrive and contribute to the brand's ongoing success, emphasizing customer satisfaction, food safety, and operational excellence.
This role as a Restaurant Manag... Show More
This role as a Restaurant Manag... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma, G.E.D., or equivalent
- Minimum of 1 year experience as an Associate Manager and/or 2 years as a First Assistant Manager for internal promote
- Minimum of 3 years experience managing a service concept with full P&L responsibility for external recruits
- Must be 100% certified in all workstations
- Must complete restaurant manager training classes
- Must be ServSafe certified
- Ability to speak, read, and write effectively in English
- Must possess a valid driver's license, insurance, and use personal vehicle as required
- Ability to stand and walk 85%-95% of shift
- Ability to lift and carry 10-65 lbs
- Ability to move throughout the restaurant
- Ability to operate restaurant equipment and drive a motor vehicle
- Ability to operate a computer keyboard
Job Qualifications
- High school diploma, G.E.D. or equivalent required
- Associate's or Bachelor's degree preferred
- Minimum of 1 year experience as an Associate Manager and/or 2 years as a First Assistant Manager for internal promote
- Minimum of 3 years experience managing a service concept with full P&L responsibility for external recruits
- Must be 100% certified in all workstations
- Must complete restaurant manager training classes
- Must be ServSafe certified
- Ability to speak, read, and write effectively in English
- Excellent interpersonal skills
- Ability to perform and understand basic math concepts
- Proven analytical skills
- Good organization and planning skills
- Self-starter who takes initiative and responsibility
- Proficient in personal computers and related software applications
- Must possess a valid driver's license and insurance
- Demonstrates integrity and ethical behavior
Job Duties
- Recruit, select, train, develop, and evaluate restaurant employees
- Monitor staffing levels to ensure sufficient development and talent
- Ensure systems for training employees on workstations are fully implemented and adhered to
- Identify and develop internal candidates for management and team leader positions
- Work with restaurant management team to execute 'My Promise to You' and the Service Profit Chain
- Create an employee-friendly, fun, clean, and safe restaurant environment
- Motivate and inspire employees to achieve high performance
- Treat all employees with respect and dignity
- Regularly recognize and reward employees
- Comply with all state and federal labor laws and regulations
- Manage daily activities to achieve excellence in restaurant operational performance
- Provide an exceptional guest experience by ensuring proper training and accountability for excellent guest service and food quality
- Review practices and modify as needed to improve the guest experience
- Maintain visibility and interaction with guests
- Respond to guest concerns and complaints timely and professionally
- Maintain the brand image of restaurant cleanliness, maintenance, and excellent service
- Serve as a role model for excellent guest service
- Utilize management information tools to analyze restaurant operational and financial performance
- Identify trends and implement action plans for improvement
- Focus efforts on increasing restaurant sales and profitability
- Monitor costs and adherence to budget and restaurant goals
- Foster a culture of integrity, honesty, and trust promoting Jack in the Box values
- Serve as a strong role model who motivates and inspires employees
- Effectively train, coach, and provide opportunities for employee development
- Provide quality and timely performance feedback and reviews
- Demonstrate passion for providing a high-quality guest experience
- Ensure consistent, quality service that exceeds guests' expectations
- Demonstrate strong awareness and concern for food quality, safety, and restaurant cleanliness
- Adjust to multiple demands, shifting priorities, ambiguity, and change
- Make high-quality decisions based on experience, policy, and knowledge
- Attend to priorities, delegate work, and systematically conduct follow-up
- Perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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