Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $33.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
flexible schedule
Job Description
Jack in the Box, Inc. is a leading fast-food restaurant chain known for its commitment to quality, customer service, and innovative menu offerings. Established with a focus on delivering delicious food quickly and efficiently, Jack in the Box has grown into a well-recognized brand that values its employees and customers alike. The company operates numerous locations, focusing on creating a positive work environment while maintaining high standards of food safety and customer satisfaction. Jack in the Box is dedicated to fostering a culture where both employees and guests feel valued, respected, and motivated to contribute to the brand's success.
The Restaurant Manager role at Jack in the Box plays a vital part in the day-to-day operations of a specific restaurant unit. The individual in this position is responsible for managing all aspects of the restaurant's operations, ensuring that the Service Profit Chain (SPC) and Brand Promise are effectively executed. This role requires a dynamic leader who can develop and inspire a team to deliver excellent internal and external service, contributing to the growth of restaurant sales and profitability. The Restaurant Manager must ensure compliance with company policies, procedures, and regulatory requirements, creating a safe, clean, and fun work environment that encourages high employee engagement and performance.
A significant part of the role includes recruiting, training, and evaluating restaurant employees, with a focus on employee development and succession planning. The manager fosters a work culture that respects and values employees, motivating them to achieve superior performance. On the customer service front, the Restaurant Manager ensures that every guest receives exceptional service and quality food in adherence to Jack in the Box's standards. They remain visible and engaged with guests, addressing any concerns promptly and professionally to maintain a positive brand image.
Financial management is another critical responsibility, where the manager uses various operational and financial tools to analyze business performance, identify trends, and implement strategies to increase sales and profitability. The manager must be proficient in budgeting, cost control, and making decisions that protect the Jack in the Box brand and support business growth.
The ideal candidate for this position is someone who exemplifies the Jack in the Box values, operates with integrity, and demonstrates strong leadership qualities. They must be patient, organized, and capable of managing multiple priorities while maintaining a focus on high standards for food quality, safety, and customer satisfaction. The role demands excellent communication skills, the ability to motivate and develop staff, and a willingness to embrace change and continuous improvement. Jack in the Box supports reasonable accommodations to ensure equal employment opportunities for individuals with disabilities, reflecting the company’s commitment to diversity and inclusion.
The Restaurant Manager role at Jack in the Box plays a vital part in the day-to-day operations of a specific restaurant unit. The individual in this position is responsible for managing all aspects of the restaurant's operations, ensuring that the Service Profit Chain (SPC) and Brand Promise are effectively executed. This role requires a dynamic leader who can develop and inspire a team to deliver excellent internal and external service, contributing to the growth of restaurant sales and profitability. The Restaurant Manager must ensure compliance with company policies, procedures, and regulatory requirements, creating a safe, clean, and fun work environment that encourages high employee engagement and performance.
A significant part of the role includes recruiting, training, and evaluating restaurant employees, with a focus on employee development and succession planning. The manager fosters a work culture that respects and values employees, motivating them to achieve superior performance. On the customer service front, the Restaurant Manager ensures that every guest receives exceptional service and quality food in adherence to Jack in the Box's standards. They remain visible and engaged with guests, addressing any concerns promptly and professionally to maintain a positive brand image.
Financial management is another critical responsibility, where the manager uses various operational and financial tools to analyze business performance, identify trends, and implement strategies to increase sales and profitability. The manager must be proficient in budgeting, cost control, and making decisions that protect the Jack in the Box brand and support business growth.
The ideal candidate for this position is someone who exemplifies the Jack in the Box values, operates with integrity, and demonstrates strong leadership qualities. They must be patient, organized, and capable of managing multiple priorities while maintaining a focus on high standards for food quality, safety, and customer satisfaction. The role demands excellent communication skills, the ability to motivate and develop staff, and a willingness to embrace change and continuous improvement. Jack in the Box supports reasonable accommodations to ensure equal employment opportunities for individuals with disabilities, reflecting the company’s commitment to diversity and inclusion.
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience as associate manager or 2 years as first assistant manager for internal promote or 3 years managing a service concept with full P&L responsibility for external recruit
- Must be at least 18 years old
- Must complete restaurant manager training
- ServSafe certification required
- Ability to speak read and write English effectively
- Excellent interpersonal skills
- Ability to perform basic math
- Valid driver's license and insurance
- Ability to lift and carry 10-65 lbs
- Ability to stand and walk 85-95% of shift
- Ability to operate restaurant equipment and drive a motor vehicle
- Ability to operate a computer keyboard
- Must be a self-starter
- Must demonstrate integrity and ethical behavior
Job Qualifications
- High school diploma G.E.D. or equivalent required
- Associate's or bachelor's degree preferred
- Minimum of 1 year experience as an associate manager and/or 2 years experience as a first assistant manager for internal promote
- Minimum of 3 years experience managing a service concept with full P&L responsibility for external recruit
- Must be at least 18 years old
- Must complete restaurant manager training classes
- Must be ServSafe certified
- Requires ability to speak read and write effectively in English
- Excellent interpersonal skills
- Ability to perform and understand basic math concepts
- Proven analytical skills
- Good organization and planning skills
- Proficient knowledge of personal computers and related software applications
- Must possess a valid driver's license and insurance
- Demonstrates integrity and ethical behavior
Job Duties
- Recruits selects trains develops and evaluates restaurant employees
- Monitors staffing levels to ensure sufficient development and talent
- Ensures systems for training employees on workstations are fully implemented and adhered to by management and crew
- Works with restaurant management team to ensure all facets of 'My Promise to You' and the Service Profit Chain are executed
- Creates a restaurant environment that is employee friendly fun clean and safe
- Takes accountability for motivating and inspiring employees to achieve high performance
- Treats all employees with respect and dignity
- Regularly recognizes and rewards employees
- Uses JIB systems processes and tools
- Complies with all state and federal labor laws and regulations
- Manages daily activities to achieve excellence in restaurant operational performance
- Provides an exceptional experience for guests ensuring proper training and accountability for excellent guest service and food quality
- Responds to guest concerns and complaints in a timely and professional manner
- Maintains brand image of cleanliness maintenance and excellent service
- Utilizes management information tools to analyze operational and financial performance
- Identifies trends and implements action plans
- Focuses on increasing sales and profitability by executing the Service Profit Chain
- Considers cost benefit impact of financial decisions
- Monitors costs adherence to budget and goals
- Adjusts to multiple demands shifting priorities ambiguity and change
- Makes high quality decisions based on experience policy procedures knowledge
- Exercises discretion and independent judgment on important restaurant matters
- Delegates work and conducts follow up
- Performs other related duties tasks and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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