Job Overview
Compensation
Hourly
Range $25.00 - $33.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
Jack in the Box is a well-established fast-food restaurant chain renowned for its innovative menu and commitment to delivering excellent service. Founded in 1951, the company has grown to become one of the leading quick-service restaurant brands in the United States, known for its focus on customer satisfaction and operational excellence. The brand emphasizes quality food, clean restaurant environments, and customer-friendly experiences, making it a favorite choice for a wide demographic of customers. Jack in the Box offers a dynamic work environment that fosters growth, teamwork, and leadership development, and it is committed to creating a positive culture where employees feel valued and motivated to succeed.
The role of a Restaurant Manager at Jack in the Box plays a pivotal part in maintaining the high standards and brand promise of the restaurant. This is a full-time management position that requires overseeing the daily operations of a specific restaurant location, ensuring the effective execution of the Service Profit Chain (SPC), and upholding the overall brand promise through exceptional customer service and employee development. The Restaurant Manager is responsible for driving sales and profitability while ensuring compliance with company policies, operational procedures, and regulatory standards. This leadership role requires a balance of hands-on management with strategic decision-making to foster a team environment that delivers excellent internal and external service.
In this position, the Restaurant Manager recruits, trains, and evaluates employees, builds and motivates the restaurant team, and ensures a clean, safe, and welcoming environment for both employees and guests. The manager holds accountability for customer satisfaction by monitoring food quality, guest service, and restaurant cleanliness. Problem resolution related to guest concerns is handled promptly and professionally to enhance the overall dining experience. Financial management is a key responsibility, with the manager analyzing operational reports and budget adherence to improve sales and control costs continuously. Leadership skills are emphasized, including the ability to foster a supportive culture, coach employees toward their potential, manage through change, and consistently make sound business decisions. The Restaurant Manager serves as an ambassador of the Jack in the Box brand, exemplifying integrity, ethical behavior, and a passion for excellence in a fast-paced and challenging environment.
The role of a Restaurant Manager at Jack in the Box plays a pivotal part in maintaining the high standards and brand promise of the restaurant. This is a full-time management position that requires overseeing the daily operations of a specific restaurant location, ensuring the effective execution of the Service Profit Chain (SPC), and upholding the overall brand promise through exceptional customer service and employee development. The Restaurant Manager is responsible for driving sales and profitability while ensuring compliance with company policies, operational procedures, and regulatory standards. This leadership role requires a balance of hands-on management with strategic decision-making to foster a team environment that delivers excellent internal and external service.
In this position, the Restaurant Manager recruits, trains, and evaluates employees, builds and motivates the restaurant team, and ensures a clean, safe, and welcoming environment for both employees and guests. The manager holds accountability for customer satisfaction by monitoring food quality, guest service, and restaurant cleanliness. Problem resolution related to guest concerns is handled promptly and professionally to enhance the overall dining experience. Financial management is a key responsibility, with the manager analyzing operational reports and budget adherence to improve sales and control costs continuously. Leadership skills are emphasized, including the ability to foster a supportive culture, coach employees toward their potential, manage through change, and consistently make sound business decisions. The Restaurant Manager serves as an ambassador of the Jack in the Box brand, exemplifying integrity, ethical behavior, and a passion for excellence in a fast-paced and challenging environment.
Job Requirements
- Must be at least 18 years old
- Must complete Restaurant Manager training classes
- Must be ServSafe certified
- High school diploma, G.E.D. or equivalent required
- Minimum of 1 year experience as Associate Manager or 2 years as First Assistant Manager for internal promotion
- Minimum of 3 years management experience with full P&L responsibility for external recruits
- Ability to speak, read, and write English effectively
- Excellent interpersonal skills
- Ability to perform basic math operations
- Proficient with personal computers and software
- Valid driver’s license and insurance
- Ability to lift 10-65 lbs
- Ability to stand and walk 85%-95% of the shift
- Ability to operate restaurant equipment and motor vehicle
Job Qualifications
- High school diploma, G.E.D. or equivalent required
- Associate's or Bachelor’s degree preferred
- Minimum of 1 year experience as an Associate Manager or 2 years as a First Assistant Manager for internal promotion
- Minimum of 3 years management experience with full P&L responsibility for external recruits
- Completion of Restaurant Manager training classes
- ServSafe certification required
- Ability to speak, read, and write effectively in English
- Excellent interpersonal and communication skills
- Proficient analytical and organizational skills
- Valid driver’s license and insurance
- Willingness to travel to other locations
- Demonstrated integrity and ethical behavior
Job Duties
- Manage recruitment, selection, training, development, and evaluation of restaurant employees
- Monitor staffing levels and ensure adherence to training systems
- Motivate and inspire employees to achieve high performance
- Ensure compliance with state and federal labor laws
- Manage daily restaurant operations to deliver excellent guest service and food quality
- Respond to guest concerns and ensure resolution
- Maintain restaurant cleanliness and brand image
- Analyze operational and financial performance using management tools
- Implement action plans to improve sales and profitability
- Monitor costs and adherence to budget and restaurant goals
- Foster a positive employee culture and promote company values
- Provide coaching and development for employee growth
- Maintain high standards of food quality and safety
- Adapt to changing priorities and manage conflict effectively
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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