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Restaurant Manager - Shreveport/Bossier City, LA

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $44,600.00 - $62,900.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Whataburger is a well-established American fast-food restaurant chain known for its iconic burgers and exceptional customer service. Since its inception, Whataburger has expanded into numerous locations, becoming a beloved brand recognized for its commitment to quality, community involvement, and strong operational standards. The company prides itself on cultivating a welcoming environment for both customers and employees, emphasizing teamwork, leadership, and a focus on health and safety compliance throughout its operations. As a leading player in the fast-food restaurant industry, Whataburger offers ample opportunities for career growth and professional development within a dynamic and fast-paced setting.

The Restaurant Manager position at Whataburger is a pivotal role responsible for overseeing the daily operations at one of its locations, specifically at 2544 Bert Kouns Industrial Loop in Shreveport, LA. This full-time role entails comprehensive management duties that span front-of-house and kitchen operations, staff leadership, financial oversight, and regulatory compliance. The Restaurant Manager is expected to lead by example, fostering a culture of outstanding customer service and operational excellence.

Key aspects of the role include managing the front-of-house restaurant operations, encompassing staff scheduling, customer service initiatives, and maintaining the presentation standards of dining and bar areas. The manager also directly supervises the kitchen team, ensuring timely, quality food preparation and quick resolution of service issues. Hiring, training, and retaining skilled talent is fundamental to this role, as is maintaining strong community relations and upholding sanitation and food safety procedures in line with health regulations.

An important component of the job is the financial management of the restaurant, requiring the manager to collaborate with Operating Partners to analyze financial reports, manage budgets, and ensure profitability. Inventory management is another critical responsibility, involving conducting regular stock checks and ordering supplies necessary to maintain adequate levels and prevent shortages.

The ideal candidate will possess leadership skills that combine operational expertise with coaching and recruitment capabilities. Compliance with health and safety standards must be rigorously maintained, as the restaurant's standing depends heavily on adhering to all relevant regulatory requirements. Candidates with at least one year of restaurant leadership experience, a high school diploma or equivalent, and food handling or safety certifications will find themselves well-prepared for this challenging and rewarding role.

This position at Whataburger offers an opportunity to lead in a fast-paced, customer-centric restaurant environment with a supportive team culture and clear pathways for advancement. For professionals looking to drive operational success while enhancing the guest experience, the Restaurant Manager role at Whataburger represents a significant career milestone with competitive remuneration and benefits.

Job Requirements

  • High school diploma or GED equivalent
  • 1 plus years of restaurant leadership experience
  • food handlers certification
  • food safety certification may vary based on city county or state
  • ability to manage staff and operations under pressure
  • effective communication skills
  • problem-solving capabilities
  • commitment to health and safety compliance

Job Qualifications

  • High school diploma or equivalent
  • minimum 1 year restaurant leadership experience
  • food handlers certification
  • food safety certification (based on location requirements)
  • strong leadership and team management skills
  • excellent communication and customer service abilities
  • basic financial management knowledge

Job Duties

  • Manages front-of-house restaurant operations including staff scheduling customer service and presentation of the dining room and bar areas
  • manages the kitchen team to ensure timely and quality food delivery and resolve service issues
  • hires trains and retains talent to deliver extraordinary customer service
  • conducts regular inventory checks and orders restaurant supplies as required to ensure adequate stock levels and prevent stock-outs
  • ensures profitability for restaurant working with Operating Partners on financial reports and budget management
  • provides guidance on cleaning sanitation and food safety procedures
  • ensures compliance with health and safety regulations and training

Job Criteria

Experience

Mid Level (3-7 years)


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