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Restaurant Manager - San Jose, CA - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $75,000.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Bonus opportunities

Job Description

Chili's is a renowned casual dining restaurant established in Dallas, Texas in 1975. Over the decades, it has built a strong reputation as a go-to destination for Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand shaken margaritas. Chili's is deeply rooted in service, hospitality, and giving back to the community. The brand emphasizes delivering a memorable and enjoyable experience for every Guest, every day. Known for its culture of fun combined with top-tier business performance, Chili's has created an environment where team spirit and passion for customer service flourish.

As a Chili's Manager, you will be playing a pivotal role in connecting with both Team Members and Guests to create an inviting and efficient dining atmosphere. This leadership position demands a person who is wired for hospitality and thrives in a fast-paced, people-oriented environment. Managers at Chili's are not only responsible for day-to-day operations but also for fostering a positive team culture, leading by example, and driving business success. This role is more than just managing tasks; it involves being the critical link between the team and the guests, ensuring the delivery of excellent customer experiences while meeting financial objectives.

Chili's Managers are characterized by their passion for leading teams with heart and mind, their ability to handle multiple responsibilities simultaneously, and their dedication to maintaining operational and quality standards. In addition to overseeing the restaurant operations, a Chili's Manager mentors and grows team members, driving engagement within the restaurant and the wider community. With an annual salary ranging from $70,000 to $75,000, this full-time position offers a rewarding career path for hospitality professionals who are enthusiastic about making a difference in a lively, team-focused setting. The role requires a manager who is willing to embrace transparency, accountability, and teamwork to foster a supportive working environment while adhering to safety and food handling procedures.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in restaurant management or related field
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong problem-solving skills
  • Dependable team player
  • Ability to multitask effectively
  • Willingness to take accountability and show transparency

Job Qualifications

  • Previous management experience in the restaurant or hospitality industry
  • Strong leadership skills with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Knowledge of food safety and sanitation standards
  • Basic financial management skills
  • Commitment to providing exceptional guest service

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our manager timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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