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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Gibsons Restaurant Group is a distinguished company renowned for its dedication to hospitality, quality, value, and family-oriented service. Established as a leader in the restaurant industry, Gibsons Restaurant Group operates multiple locations that emphasize a consistent and exceptional dining experience rooted in these four core beliefs. The group prides itself on delivering excellent food and beverage service while nurturing a warm and inviting atmosphere that feels both exclusive and welcoming. Gibsons Restaurant Group not only focuses on superior culinary standards but also deeply values strong community ties and staff development. Through their various restaurants, including the prestigious RL Restaurant, they... Show More
Job Requirements
- Minimum of a high school diploma
- Three to five years in restaurant experience
- At least three years’ management experience
- Current ServSafe certification
- Current Basset certification
- Strong English communication skills
- Proficient with Open Table
- Experience with Aloha POS
- Ability to manage customer relationships
- Ability to lead and develop staff
- Ability to work under pressure
- Ability to analyze data and make decisions
- Must be available to respond via cell phone when off premises
Job Qualifications
- Minimum of a high school diploma
- Bachelor’s degree or other four-year degree preferred
- Three to five years’ experience in a restaurant environment
- At least three years of management experience preferred
- Supervisory knowledge of managing a large restaurant or bar
- Above industry average knowledge of food, beverage, and wine
- Current ServSafe and Basset certifications
- Strong verbal and written communication skills
- Ability to perform basic math including addition, subtraction, multiplication, and percentages
- Ability to make sound business decisions
- Ability to analyze data and draw conclusions
- Strong computer knowledge and software learning ability
- Proficient with Open Table
- Experience with Aloha point of sales equipment
- Excellent communication and interpersonal skills
- Organized, thorough, detail-oriented and professional
Job Duties
- Ensure lunch and dinner service is executed to standards of service
- Maintain excellence in service, food and beverage at all times
- Improve and maintain customer relationships
- Manage opening and closing procedures ensuring housekeeping and presentation standards
- Develop relationships with current and new local customers
- Provide positive and engaged leadership to staff
- Recruit, lead, and develop staff to execute the restaurant philosophy
- Respond to customer complaints and resolve them effectively
- Promote a no-compromise attitude towards hospitality, quality, and value
- Implement plans to improve guest experiences based on customer feedback
- Remain available via cell phone for restaurant needs
- Maintain safe and secure working conditions
- Administer performance reviews for hourly staff
- Manage employee records in POS and timekeeping systems
- Ensure compliance with all policies, procedures, and regulations
- Support restaurant goals to achieve volume growth and profits
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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