Restaurant Manager - Rix Sports Bar, Disney's Coronado Springs Resort

Palmas Restaurant Group has been an esteemed Operating Participant with Walt Disney World since 1982, boasting decades of experience in delivering exceptional food and beverage services within some of the most iconic locations, including Epcot Theme Park, Disney's Coronado Springs Resort, and Disney Springs. As a premier restaurant group, Palmas Restaurant Group operates various food and beverage venues that offer guests immersive and high-quality dining experiences. The organization prides itself on creating unique and memorable atmospheres that blend world-class service with exceptional cuisine, reflecting a commitment to both the culinary arts and the guest experience. Known for fostering a fun and fast-paced working environment, Palmas Restaurant Group offers competitive pay rates alongside exclusive Disney perks that enrich the work-life balance of their team members. Their dedication to inclusivity and equal opportunity employment ensures that all qualified applicants receive fair consideration across all protected categories, emphasizing a respectful and diverse workplace culture.

The open position is for a Restaurant Manager role located at Rix Sports Bar within the Springs Food Service division at Walt Disney World’s Coronado Springs Resort. This pivotal managerial role centers on overseeing the daily front-of-house operations of the restaurant, ensuring that high standards of guest satisfaction, food and beverage quality, cleanliness, and safety are consistently met or exceeded. The Restaurant Manager plays a critical leadership role, responsible for supporting, coaching, and directing the front-of-house team to achieve operational excellence daily. They must be adept at managing resources efficiently, maximizing productivity, and fostering strong interpersonal relationships with team members, vendors, and guests. Additionally, the Restaurant Manager must have comprehensive knowledge of food safety regulations, business leadership principles, and restaurant management best practices to maintain compliance with all local, state, and federal laws.

Success in this role requires a thoughtful balance between maintaining guest satisfaction and meeting financial objectives, including managing budgets, food and labor costs, purchasing, and inventory control. The ideal candidate will be proactive in holding team members accountable when standards are not met, demonstrate strong problem-solving skills for addressing guest concerns promptly, and the ability to lead by example while promoting teamwork and adherence to the Disney 5-Keys Basics and service standards. The position demands effective communication skills, the capacity to operate under pressure, and a record of sustained growth and strong work ethic. Working conditions include physical demands typical of the hospitality industry, such as prolonged standing, mobility in confined spaces, lifting and carrying equipment, and operating in various environmental conditions. Candidates must also be ready to work weekends and holidays, maintaining punctuality and professional appearance standards. This role offers a remarkable opportunity to contribute to a respected and dynamic restaurant group, serving diverse clientele in one of the world’s most exciting entertainment destinations.