Restaurant Manager - Rix Sports Bar, Disney's Coronado Springs Resort
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Exclusive Disney perks
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Our company is a unique hospitality group that deeply celebrates and embraces Mexican culture through authentic dining experiences. We pride ourselves on our long-standing partnership with Walt Disney World, operating prestigious properties including locations at Epcot, Coronado Springs, and Frontera Cocina at Disney Springs. This partnership allows us to offer not only a culturally rich environment focused on excellent cuisine and customer service, but also the unparalleled benefits and exclusive perks that come with association to one of the world’s most renowned entertainment and theme park companies. We are committed to providing memorable dining experiences that highlight both the cultural heritage and culinary excellence of Mexican cuisine, creating a vibrant atmosphere for both guests and team members alike. The team-oriented and guest-focused environment values dedication, professionalism and a passion for hospitality excellence.
As a Restaurant Manager within our organization, you will play a vital role in overseeing the daily operations of our restaurants situated within these Walt Disney World properties. This leadership position requires a driven individual who can effectively support, coach, and direct the front-of-house restaurant team to ensure all team members perform to the highest standards and consistently meet daily operational goals. The Restaurant Manager must have a strong commitment to maintaining superior guest service standards, food and beverage quality, safety protocols, and financial responsibility. In this role, you will be responsible for identifying any standards that are not met and taking swift corrective action to address issues with team members. You will also need to demonstrate exceptional delegation skills, maximizing productivity and efficiency while fostering strong working relationships among team members, vendors, and guests.
In addition to managing operational tasks, you will ensure compliance with all local, state, and federal regulations concerning food safety, occupational health and safety, and employment laws. The ideal candidate will possess a thorough knowledge of food and beverage service, restaurant management best practices, leadership capabilities, and regulatory food safety requirements. This role emphasizes not only achieving financial targets and guest satisfaction but also nurturing and developing the front-of-house team through ongoing training and coaching. With an emphasis on teamwork, communication, and delivering outstanding hospitality, this position is perfect for professionals passionate about elevating dining experience standards in large, high-volume and upscale restaurant environments. Join us to be part of a vibrant culture that blends exceptional Mexican dining with the magic of Disney theme parks, offering a dynamic career path full of opportunities for growth and advancement.
As a Restaurant Manager within our organization, you will play a vital role in overseeing the daily operations of our restaurants situated within these Walt Disney World properties. This leadership position requires a driven individual who can effectively support, coach, and direct the front-of-house restaurant team to ensure all team members perform to the highest standards and consistently meet daily operational goals. The Restaurant Manager must have a strong commitment to maintaining superior guest service standards, food and beverage quality, safety protocols, and financial responsibility. In this role, you will be responsible for identifying any standards that are not met and taking swift corrective action to address issues with team members. You will also need to demonstrate exceptional delegation skills, maximizing productivity and efficiency while fostering strong working relationships among team members, vendors, and guests.
In addition to managing operational tasks, you will ensure compliance with all local, state, and federal regulations concerning food safety, occupational health and safety, and employment laws. The ideal candidate will possess a thorough knowledge of food and beverage service, restaurant management best practices, leadership capabilities, and regulatory food safety requirements. This role emphasizes not only achieving financial targets and guest satisfaction but also nurturing and developing the front-of-house team through ongoing training and coaching. With an emphasis on teamwork, communication, and delivering outstanding hospitality, this position is perfect for professionals passionate about elevating dining experience standards in large, high-volume and upscale restaurant environments. Join us to be part of a vibrant culture that blends exceptional Mexican dining with the magic of Disney theme parks, offering a dynamic career path full of opportunities for growth and advancement.
Job Requirements
- Minimum of three years of food and beverage experience
- Minimum of one year of leadership experience
- Minimum of a high school diploma or equivalent
- Must have or be able to obtain a Manager Food Safety certificate (ServSafe, FSP or equivalent)
- Must have a stable work history demonstrating continuous growth and strong work ethic
- Must have a past record of effectively developing and leading food and beverage teams
- Must have a past record of strong customer satisfaction metrics
- Must be able to demonstrate the ability to work under pressure and in stressful situations
- Must have a past record of financial responsibility including budgeting, cost management and revenue generation
- Must possess excellent written and verbal communication skills
- Must be well versed in food safety regulations, HACCP principles, food allergens/dietary needs, and OSHA guidelines
Job Qualifications
- Minimum of three years of food and beverage experience
- Minimum of one year of leadership experience
- Previous restaurant leadership experience preferred
- Previous experience with high volume and/or upscale restaurants a plus
- Minimum of a high school diploma or equivalent
- Bachelor’s degree strongly preferred
- Must have or be able to obtain a Manager Food Safety certificate (ServSafe, FSP or equivalent)
- Must have a stable work history demonstrating continuous growth and strong work ethic
- Must have a past record of effectively developing and leading food and beverage teams
- Must have a past record of strong customer satisfaction metrics
- Must be able to demonstrate the ability to work under pressure and in stressful situations
- Must have a past record of financial responsibility, including creating and working within budgets, maintaining food and labor costs, managing purchasing and inventory, and driving restaurant revenue
- Must possess excellent written and verbal communication skills
- Must be well versed in food safety regulations, HACCP principles, food allergens/dietary needs, and OSHA guidelines
Job Duties
- Lead all daily front-of-house restaurant operations
- Support, direct and coach the front-of-house restaurant team
- Ensure a high level of guest satisfaction is achieved daily
- Meet or exceed financial goals while achieving all food and beverage quality and customer satisfaction objectives
- Ensure high standards of cleanliness and safety within the restaurant are met
- Ensure high standards of customer service are met at all times
- Ensure food safety regulations and procedures are followed at all times
- Ensure all state and federal alcohol service guidelines are followed at all times
- Respond to and resolve guest issues quickly and effectively
- Interview, select, train and develop talented front-of-house team members
- Provide training and continuous development to the front-of-house restaurant team
- Ensure all front-of-house team members are scheduled appropriately to maximize efficiency
- Coach and counsel front-of-house team members as necessary to ensure standards are met
- Recognize team members for high achievement
- Delegate responsibilities to team members as appropriate
- Consistently communicate all necessary information to the restaurant team
- Work closely with all other leaders and team members and display good teamwork
- Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
- All other tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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