Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
performance bonuses
Career development opportunities
Job Description
Chili's Grill & Bar, established in Dallas, Texas in 1975, has grown to become a beloved name in the casual dining sector. Known for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's combines bold flavors with a warm, inviting atmosphere. The brand's legacy is deeply embedded in exceptional service, genuine hospitality, and a commitment to community engagement. Chili's prides itself on delivering an outstanding dining experience to every Guest, every day, emphasizing a culture that values fun, teamwork, and excellence.
The role of a Manager at Chili's goes beyond typical leadership; these individuals are the heartbeat of the restaurant. Managers at Chili's are deeply passionate about hospitality—they understand that the business revolves around people. They excel in creating memorable experiences by connecting authentically with both Team Members and Guests. The restaurant’s environment fosters a team-first mentality, encouraging collaboration and celebrating those who are willing to go the extra mile. This position requires a balance of drive and approachability, as successful Managers pursue top business results while simultaneously maintaining a culture of fun and respect.
In this role, Managers lead their teams through fast-paced, high-energy shifts, ensuring that every Customer’s expectations are not only met but exceeded. They play a key role in managing operational standards, financial responsibilities, and team development. Employing Chili's proprietary systems, Managers effectively control costs and maximize efficiency. They hold themselves and their teams accountable to operational and quality benchmarks, exhibiting vulnerability and transparency when addressing challenges.
Chili's Managers serve as role models within the restaurant, fostering open communication between staff and leadership. They are instrumental in driving change initiatives and influencing positive Team Member behaviors. Additionally, Managers are tasked with hiring, training, and retaining bright talent, preparing their teams for more significant responsibilities and growth within the company. Beyond the restaurant's walls, they also engage with the local community to cultivate strong relationships and enhance Guest loyalty.
Safety and quality are paramount, and Managers ensure that food handling procedures meet the highest standards. Embracing Chili's core cultural beliefs—Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant—Managers communicate and embody these values, setting the tone for the entire team.
Working at Chili's means joining a company that takes its job seriously but knows how to have fun along the way. Team Members and Managers alike thrive in a dynamic, fast-paced environment where multitasking is essential. This position is ideal for dependable, motivated individuals who enjoy engaging with others and contributing to a positive workplace culture. If you are passionate about leadership, hospitality, and making a difference in Guest experiences, Chili's offers an empowering career path with opportunities for growth and the chance to be part of a celebrated restaurant brand.
The role of a Manager at Chili's goes beyond typical leadership; these individuals are the heartbeat of the restaurant. Managers at Chili's are deeply passionate about hospitality—they understand that the business revolves around people. They excel in creating memorable experiences by connecting authentically with both Team Members and Guests. The restaurant’s environment fosters a team-first mentality, encouraging collaboration and celebrating those who are willing to go the extra mile. This position requires a balance of drive and approachability, as successful Managers pursue top business results while simultaneously maintaining a culture of fun and respect.
In this role, Managers lead their teams through fast-paced, high-energy shifts, ensuring that every Customer’s expectations are not only met but exceeded. They play a key role in managing operational standards, financial responsibilities, and team development. Employing Chili's proprietary systems, Managers effectively control costs and maximize efficiency. They hold themselves and their teams accountable to operational and quality benchmarks, exhibiting vulnerability and transparency when addressing challenges.
Chili's Managers serve as role models within the restaurant, fostering open communication between staff and leadership. They are instrumental in driving change initiatives and influencing positive Team Member behaviors. Additionally, Managers are tasked with hiring, training, and retaining bright talent, preparing their teams for more significant responsibilities and growth within the company. Beyond the restaurant's walls, they also engage with the local community to cultivate strong relationships and enhance Guest loyalty.
Safety and quality are paramount, and Managers ensure that food handling procedures meet the highest standards. Embracing Chili's core cultural beliefs—Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant—Managers communicate and embody these values, setting the tone for the entire team.
Working at Chili's means joining a company that takes its job seriously but knows how to have fun along the way. Team Members and Managers alike thrive in a dynamic, fast-paced environment where multitasking is essential. This position is ideal for dependable, motivated individuals who enjoy engaging with others and contributing to a positive workplace culture. If you are passionate about leadership, hospitality, and making a difference in Guest experiences, Chili's offers an empowering career path with opportunities for growth and the chance to be part of a celebrated restaurant brand.
Job Requirements
- High school diploma or equivalent
- prior experience in a supervisory or managerial role in the restaurant industry
- dependable team player
- ability to work flexible hours including evenings, weekends, and holidays
- strong multitasking skills
- excellent problem-solving abilities
- effective communication skills
Job Qualifications
- Proven experience in restaurant management or hospitality leadership
- strong interpersonal and communication skills
- ability to work effectively in a fast-paced environment
- demonstrated leadership and team development capabilities
- knowledge of food safety and sanitation standards
- excellent multitasking and organizational skills
- commitment to upholding company culture and values
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems such as the manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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