Restaurant Manager (OC/LA)

Huntington Beach, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $95,000.00

Work Schedule

Flexible

Weekend Shifts

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

performance bonuses

Employee Discounts

Retirement Plan

flexible scheduling

Job Description

Polly's Pies is a well-established restaurant known for its commitment to delivering exceptional dining experiences with a focus on fresh, friendly, and high-value service. Operating a single store location, Polly's Pies integrates community traditions with modern food service excellence. As a cornerstone in the local dining scene, Polly's Pies prides itself on maintaining superior quality in every aspect of its operation, from food preparation to customer interaction. The company operates within a culture of accountability, continuous improvement, and community involvement, aiming to create value both for its customers and its dedicated team members. Known for its inviting atmosphere and dedication to quality, Polly's Pies is seeking a professional with strong leadership skills to manage its store effectively and continue its growth in the marketplace.

The role of Restaurant Manager at Polly's Pies is critical to the store's success and the brand's reputation. This full-time position involves overseeing all facets of store operations, including both front-of-the-house and heart-of-the-house activities. The manager will be responsible for profit and loss (P&L) management, marketing, sales analysis, and operational compliance. As the face of Polly's Pies in the local community, the Restaurant Manager must exemplify leadership that embodies the company's motto: "Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value FIRST to Our Team and then to Our Guests Daily!" This position offers a salary range that includes potential bonuses, reflecting the importance of performance and results.

The Restaurant Manager’s responsibilities extend beyond operational oversight to include strategic planning and team development. They will lead recruitment processes, staff onboarding, and continuous education and coaching to uphold the high standards Polly’s Pies sets for its customer service and food quality. This leader will also ensure strict adherence to cash handling policies, food safety regulations, and financial controls that drive profitability and minimize waste.

In addition to managing daily operations, the Restaurant Manager at Polly's Pies will foster team building, staff development, and effective communication channels within the store. By working closely with both their management team and hourly staff, the manager will cultivate a positive work environment that supports growth and accountability at every level. This role requires someone with considerable experience in food service management, an understanding of restaurant operations including inventory and labor cost control, and a commitment to compliance with all relevant health, safety, and labor regulations.

Overall, the Restaurant Manager will be an ambassador for Polly's Pies who can motivate their team to consistently deliver top-notch service and maintain operational excellence. This position requires flexibility to work varied hours, including weekends, holidays, and closing shifts, which are recognized peak business periods. Successful candidates will bring robust knowledge of food service operations, a customer-focused mindset, and a strong background in team leadership and financial management. Embracing the ethos of delivering extraordinary value daily, the Restaurant Manager plays a vital role in ensuring that Polly's Pies continues to thrive as a beloved community restaurant.

Job Requirements

High school diploma or equivalent
Minimum 5 years of food service supervisory experience
Valid driver’s license
Reliable transportation
Proof of auto insurance
Proficient in using POS and Microsoft Office
Knowledge of food safety and health regulations
Strong communication skills
Ability to work varied hours including weekends and holidays
Must complete company management training program
Ability to manage financial reports and inventory
Experience in developing staff and enforcing policies
Must adhere to California labor laws including meal and rest breaks

Job Qualifications

Minimum of 5 years of food service and restaurant supervisory experience
Valid driver’s license with reliable transportation and proof of auto insurance
Strong knowledge of store operations, management principles including scheduling, cost control, continuous improvement, and inventory management
Intermediate computer skills including POS and Microsoft Office
Food preparation skills relevant to the restaurant business
Up-to-date knowledge of food safety and health codes
Customer-focused with ability to work independently or within a team
Extensive knowledge of customer relations
Successful completion of company management development training program (MIT)
Experience in P&L management and financial oversight
Effective leadership and team development skills

Job Duties

Deliver high-quality results through workforce planning including recruitment, selection, onboarding, education, and coaching to support Polly's standards
Manage store operations by applying policies, service standards, and improving operational procedures
Lead efficient labor and team member management including scheduling, monitoring, communication of job expectations, planning, counseling, and enforcing policies
Build team rapport by supporting, coaching, delegating tasks, and developing team members
Support management staff development and hold managers accountable for team and company objectives
Maintain guest satisfaction by evaluating and auditing food, beverage, and service offerings and initiating improvements
Oversee cash handling policies and procedures ensuring proper cash management, including verifying safe, balancing cashier drawers, and handling bank deposits
Align store operations with strategic forecasts and budgets, monitor variance analysis, and enforce financial controls
Drive brand team initiatives and local marketing strategies to attract and retain customers
Implement sales increase strategies and manage cost control for food, beverage, supplies, utilities, and labor
Forecast sales, manage controllable profit, and adjust operations to maintain sales targets
Control profit and loss through cash control, inventory, labor management, and financial reporting
Coordinate with home office and commissary for provisioning and purchasing supplies
Manage proper portion control and minimize food waste
Order food and supplies, schedule deliveries, and maintain inventory records
Ensure timely completion of financial, personnel, and payroll duties according to company standards
Comply with operational standards, company policies, and regulations
Enforce security procedures for team, guests, and company assets protection
Maintain sanitary practices to pass regulatory inspections and perform audits
Guarantee workplace safety and report accidents or injuries
Communicate effectively with area director regarding all operational matters
Provide coaching and timely feedback to team members
Collaborate with human resources on time attendance, discipline, and conflict resolution
Adhere to California wage and hour laws including meal and rest policies
Work varied hours including weekends, holidays, and at least one closing shift per week
Manage holiday schedules considering business peak periods