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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $95,000.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
flexible schedule
Job Description
Polly's Pies is a well-established restaurant known for its commitment to fresh, friendly service and a unique dining experience that exceeds customer expectations. With a strong reputation in local communities, Polly's prides itself on being more than just a restaurant; it is a place where quality food meets exceptional service, making every guest feel valued and part of an extended family. The brand's core philosophy revolves around delivering extraordinary value, first to the dedicated team and then to the guests who walk through the doors each day. This approach has helped Polly's build lasting relationships and a loyal customer base,... Show More
Job Requirements
- Five plus years of food service and restaurant supervisory experience
- Valid driver’s license
- Reliable transportation
- Proof of auto insurance
- Strong working knowledge of store operations and management principles
- Intermediate computer skills including POS and Microsoft Office
- Food preparation skills relevant to restaurant business
- Up to date with food safety and health codes
- Ability to work independently and as part of a team
- Extensive customer relations experience
- Completion of management development program
- Availability to work varied hours including weekends and holidays
- Compliance with California wage and hour laws
Job Qualifications
- Five plus years of previous food service and restaurant supervisory experience
- Valid driver’s license, reliable transportation, and proof of auto insurance
- Strong knowledge of store operations and management principles including scheduling, cost control, continuous improvement, and inventory control
- Intermediate computer skills including POS and Microsoft Office
- Food preparation skills related to the restaurant business
- Up to date on food safety and health codes
- Customer-focused with ability to work independently or as part of a team
- Extensive experience in customer relations
- Successful completion of company’s management development training program (MIT)
- Salary range includes potential bonuses
Job Duties
- Deliver high-quality results through execution of workforce planning including recruitment, selection, onboarding, education, and coaching to support Polly’s standards
- Manage store operations by applying policies, service standards, and improving standard operational procedures
- Demonstrate effective leadership and labor management through scheduling, monitoring, communicating job expectations, planning, counseling, and enforcing policies
- Build and support team development through rapport, coaching, delegation, and accountability
- Support management-level staff growth through leadership, training, and direction
- Build daily relationships with guests and improve food, beverage, and service offerings
- Uphold cash handling policies to ensure proper cash management
- Lead store to achieve targets utilizing tools to optimize production, quality, service standards, and productivity
- Align store with strategic forecasts and budgets, monitor variances, and enforce financial controls
- Drive brand initiatives, public and community relations, and propose local marketing strategies
- Develop and implement strategies to increase store sales
- Adhere to service level standards to control costs including food, beverage, supply, utility, and labor
- Manage P&L responsibilities including sales forecasting and profit adjustments
- Control profit and loss through cash control, inventory, labor management, and financial report evaluation
- Estimate food and beverage costs and work with Home Office and Commissary on provisioning and purchasing
- Oversee portion control and minimize waste
- Manage store inventory, place distributor orders, and schedule deliveries
- Ensure timely completion of store financial and payroll duties
- Ensure compliance with operational standards, policies, regulations, and laws
- Maintain proper security procedures for team members, guests, and assets
- Certify sanitary practices and maintenance for regulatory inspections
- Ensure a safe environment and report accidents
- Communicate effectively with Area Director and take corrective actions
- Provide coaching and leadership to motivate team
- Oversee HR-related issues including attendance, counseling, and discipline
- Comply with CA wage and hour laws including meal and rest policies
- Work varied hours including weekends, holidays, and closing shifts
- Manage holiday work as peak business periods
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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