Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,000.00 - $69,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Chili's is a renowned casual dining restaurant chain born in Dallas, Texas, in 1975, known for its vibrant culture and bold flavors. Famous for its Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's has firmly established itself as a favorite destination for guests seeking a fun and satisfying dining experience. With a rich legacy rooted in exceptional service, hospitality, and community involvement, Chili's continues to commit to delivering the best experience for every guest, every day. The brand prides itself on fostering a culture of fun, emphasizing that while they take their jobs seriously, they never take themselves too seriously, creating a lively and engaging atmosphere for both team members and guests.
The role of a Chili's Manager is pivotal to maintaining and enhancing this culture of hospitality and excellence. Managers at Chili's are truly wired for hospitality, recognizing that their work is centered around people. They are passionate about connecting with team members and guests, ensuring that everyone feels special and valued. The successful Chili's Manager leads with a heart and mind, blending empathy with business acumen to drive top business results while promoting a fun and positive working environment. Managers serve as the critical link between the team and the overall success of the restaurant, handling everything from leading high-energy shifts to exceeding guest expectations and managing financial responsibilities effectively.
Embracing a "win-together" atmosphere, Chili's values teamwork and celebrates those willing to go above and beyond. The Manager's responsibilities are varied and comprehensive, including ensuring excellent guest experiences, role-modeling operational and quality standards, and holding team members accountable. They identify the root causes of operational issues with self-reflective leadership, encourage open communication, and champion change initiatives and restaurant programs. Chili’s Managers are also tasked with hiring, training, retaining, and developing team members, fostering growth opportunities within the restaurant. Additionally, they drive guest engagement within the restaurant and through community involvement while upholding strict food safety standards. They embody Chili's cultural beliefs, including valuing every guest, pursuing food perfection, accountability, and maintaining a playful yet professional restaurant atmosphere.
This leadership position offers a competitive salary range of $64,000 to $69,000 annually and is designed for dependable team players who thrive in fast-paced environments and demonstrate excellent multitasking abilities. The role is perfect for individuals ready to contribute to a vibrant team, deliver superior guest experiences, and grow their leadership skills in a thriving, supportive restaurant setting. Chili's supports its Managers with clear operational systems such as the Manager Timeline and quality line checks, ensuring consistent and effective management practices are followed. If you are passionate about hospitality and eager to lead a dynamic team in a company known for its culture of fun and excellence, Chili's offers a rewarding and fulfilling career opportunity.
The role of a Chili's Manager is pivotal to maintaining and enhancing this culture of hospitality and excellence. Managers at Chili's are truly wired for hospitality, recognizing that their work is centered around people. They are passionate about connecting with team members and guests, ensuring that everyone feels special and valued. The successful Chili's Manager leads with a heart and mind, blending empathy with business acumen to drive top business results while promoting a fun and positive working environment. Managers serve as the critical link between the team and the overall success of the restaurant, handling everything from leading high-energy shifts to exceeding guest expectations and managing financial responsibilities effectively.
Embracing a "win-together" atmosphere, Chili's values teamwork and celebrates those willing to go above and beyond. The Manager's responsibilities are varied and comprehensive, including ensuring excellent guest experiences, role-modeling operational and quality standards, and holding team members accountable. They identify the root causes of operational issues with self-reflective leadership, encourage open communication, and champion change initiatives and restaurant programs. Chili’s Managers are also tasked with hiring, training, retaining, and developing team members, fostering growth opportunities within the restaurant. Additionally, they drive guest engagement within the restaurant and through community involvement while upholding strict food safety standards. They embody Chili's cultural beliefs, including valuing every guest, pursuing food perfection, accountability, and maintaining a playful yet professional restaurant atmosphere.
This leadership position offers a competitive salary range of $64,000 to $69,000 annually and is designed for dependable team players who thrive in fast-paced environments and demonstrate excellent multitasking abilities. The role is perfect for individuals ready to contribute to a vibrant team, deliver superior guest experiences, and grow their leadership skills in a thriving, supportive restaurant setting. Chili's supports its Managers with clear operational systems such as the Manager Timeline and quality line checks, ensuring consistent and effective management practices are followed. If you are passionate about hospitality and eager to lead a dynamic team in a company known for its culture of fun and excellence, Chili's offers a rewarding and fulfilling career opportunity.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or hospitality management preferred
- Excellent multitasking and organizational skills
- Ability to work flexible hours including nights, weekends, and holidays
- Dependable team player with a strong work ethic
- Ability to maintain a positive and motivating attitude under pressure
Job Qualifications
- Proven leadership experience in hospitality or restaurant management
- Strong communication and interpersonal skills
- Ability to manage and motivate a team in a fast-paced environment
- Experience with operational and financial management
- Knowledge of food safety and quality standards
- Effective problem-solving and decision-making skills
- Commitment to Chili's cultural values and guest service excellence
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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