
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Chili's is a well-established casual dining restaurant chain that originated in Dallas, Texas in 1975. Over the years, Chili's has earned a reputable position in the restaurant industry, known widely for its signature Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. The brand prides itself on its rich legacy of service, hospitality, and giving back to the community, creating an inviting atmosphere where guests feel welcomed and valued every time they visit. Chili's commitment to creating memorable dining experiences is unwavering, making it a beloved choice for casual dining across the country. It combines vibrant flavors with an energetic environment to deliver not only great food but also exceptional hospitality.
The role of a Chili's Manager is pivotal to the ongoing success of the restaurant. As part of a high-energy, people-focused environment, Chili's Managers act as the linchpin between the guests, team members, and the business itself. This is a leadership role that focuses heavily on fostering a positive workplace culture, ensuring operational excellence, and delivering top-tier customer service. Managers at Chili's are truly wired for hospitality – their passion for connecting with team members and guests defines their day-to-day activities. This role is designed for a professional who enjoys working in the hospitality industry, thrives in fast-paced settings, and is eager to lead by example.
The Manager is responsible for enforcing operational and quality standards, holding team members accountable, and setting a strong example. They play a crucial part in identifying root causes of issues, maintaining transparency, and fostering open communication throughout the team. One of the key aspects of the role is influencing team behaviors and championing change through the implementation of restaurant initiatives. Business results matter greatly at Chili's, and managers take an active part in controlling costs using Chili's systems and following established operational guidelines like Manager Timelines and Line Checks.
In addition to business management, the Manager also oversees solid human resource functions such as hiring, training, retaining, and developing team members to advance into larger roles. Building guest engagement within the restaurant and establishing connections within the community are essential duties that help cement Chili's as a preferred dining destination. This includes ensuring all food handling and safety protocols are strictly followed, all while embodying Chili's cultural beliefs which emphasize accountability, food perfection, guest importance, and a vibrant restaurant spirit.
The position offers an annual salary ranging from $58,000 to $70,000, reflecting the competitive nature of the role and the professional expertise required. Managers at Chili's not only achieve business success but also enjoy a culture of fun which is ingrained in the company’s DNA. They understand the importance of maintaining a balance between professionalism and enjoyment at work. This position is ideal for dependable team players who excel in multitasking, communication, community relations, and cost control within the restaurant and food service industry.
The role of a Chili's Manager is pivotal to the ongoing success of the restaurant. As part of a high-energy, people-focused environment, Chili's Managers act as the linchpin between the guests, team members, and the business itself. This is a leadership role that focuses heavily on fostering a positive workplace culture, ensuring operational excellence, and delivering top-tier customer service. Managers at Chili's are truly wired for hospitality – their passion for connecting with team members and guests defines their day-to-day activities. This role is designed for a professional who enjoys working in the hospitality industry, thrives in fast-paced settings, and is eager to lead by example.
The Manager is responsible for enforcing operational and quality standards, holding team members accountable, and setting a strong example. They play a crucial part in identifying root causes of issues, maintaining transparency, and fostering open communication throughout the team. One of the key aspects of the role is influencing team behaviors and championing change through the implementation of restaurant initiatives. Business results matter greatly at Chili's, and managers take an active part in controlling costs using Chili's systems and following established operational guidelines like Manager Timelines and Line Checks.
In addition to business management, the Manager also oversees solid human resource functions such as hiring, training, retaining, and developing team members to advance into larger roles. Building guest engagement within the restaurant and establishing connections within the community are essential duties that help cement Chili's as a preferred dining destination. This includes ensuring all food handling and safety protocols are strictly followed, all while embodying Chili's cultural beliefs which emphasize accountability, food perfection, guest importance, and a vibrant restaurant spirit.
The position offers an annual salary ranging from $58,000 to $70,000, reflecting the competitive nature of the role and the professional expertise required. Managers at Chili's not only achieve business success but also enjoy a culture of fun which is ingrained in the company’s DNA. They understand the importance of maintaining a balance between professionalism and enjoyment at work. This position is ideal for dependable team players who excel in multitasking, communication, community relations, and cost control within the restaurant and food service industry.
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant management or team lead role
- strong communication skills
- ability to work in a fast-paced environment
- knowledge of food safety and handling practices
- excellent multitasking abilities
- leadership skills
- accountability and transparency in management
- ability to control costs and follow operational systems
- ability to foster teamwork and open communication
- commitment to guest satisfaction
- willingness to champion change and drive initiatives
Job Qualifications
- dependable team player
- prefers to work in a fast-paced environment
- great multitasking skills
- communication skills
- community relations
- cost control
- financial management
- food handling practices
- food safety
- multitasking
- quality metrics
- restaurant experience
- root cause analysis
- safety process
- team lead or manager experience
- team player
Job Duties
- ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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