Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Chili's is a well-established leader in the casual dining industry, originating in Dallas, Texas in 1975. Over the decades, Chili's has earned its reputation as the go-to destination for delicious Big Mouth burgers, house-smoked ribs, sizzling fajitas, and refreshing hand-shaken margaritas. The brand is characterized by its commitment to high-quality food, exceptional guest service, and a culture that values fun and teamwork. At Chili's, hospitality is more than just a concept — it’s ingrained in every interaction, from the kitchen to the dining room. With a focus on delivering memorable dining experiences, Chili's blends classic Texan flavors with a vibrant atmosphere designed to attract diverse customers seeking comfort food alongside a lively setting.
As a Chili's Manager, you become an essential part of this legacy and culture. This role is ideal for individuals wired for hospitality, passionate about people, and eager to lead and inspire others. Managers at Chili's are not only responsible for driving top business results but also for fostering a fun and energetic work environment where team members are motivated to exceed expectations. This position is full-time and competitive in salary, reflecting the important responsibility managers hold as the critical link in the success of each restaurant.
The Chili's Manager role goes beyond typical managerial duties — it combines leadership, strategy, and a genuine passion for service. Managers ensure every guest experiences exceptional dining by setting and maintaining high operational and quality standards. They serve as role models, promoting accountability and transparency while encouraging open communication and collaboration among the team. With strong focus on using Chili's business systems effectively, Managers control costs, optimize financial performance, and uphold safety and food handling practices to maintain the brand's renowned reputation.
Developing and retaining team members is another core aspect of the role. Managers recruit, train, and mentor individuals to grow within the company, fostering a supportive culture where everyone can thrive. Additionally, Managers actively engage with guests and communities to strengthen the restaurant’s local presence and build lasting relationships. By embodying Chili's cultural beliefs — including the conviction that every guest counts, pursuing perfection in food, being accountable, and maintaining a playful yet focused attitude — Managers contribute directly to the brand’s ongoing growth and success.
In summary, this opportunity offers a dynamic combination of operational leadership, people development, and guest experience management within a celebrated casual dining brand. If you enjoy working in a high-energy environment, thrive on multitasking, and want to be part of a team that values both results and fun, the Chili's Manager position is a rewarding career path that encourages your growth and rewards your contributions.
As a Chili's Manager, you become an essential part of this legacy and culture. This role is ideal for individuals wired for hospitality, passionate about people, and eager to lead and inspire others. Managers at Chili's are not only responsible for driving top business results but also for fostering a fun and energetic work environment where team members are motivated to exceed expectations. This position is full-time and competitive in salary, reflecting the important responsibility managers hold as the critical link in the success of each restaurant.
The Chili's Manager role goes beyond typical managerial duties — it combines leadership, strategy, and a genuine passion for service. Managers ensure every guest experiences exceptional dining by setting and maintaining high operational and quality standards. They serve as role models, promoting accountability and transparency while encouraging open communication and collaboration among the team. With strong focus on using Chili's business systems effectively, Managers control costs, optimize financial performance, and uphold safety and food handling practices to maintain the brand's renowned reputation.
Developing and retaining team members is another core aspect of the role. Managers recruit, train, and mentor individuals to grow within the company, fostering a supportive culture where everyone can thrive. Additionally, Managers actively engage with guests and communities to strengthen the restaurant’s local presence and build lasting relationships. By embodying Chili's cultural beliefs — including the conviction that every guest counts, pursuing perfection in food, being accountable, and maintaining a playful yet focused attitude — Managers contribute directly to the brand’s ongoing growth and success.
In summary, this opportunity offers a dynamic combination of operational leadership, people development, and guest experience management within a celebrated casual dining brand. If you enjoy working in a high-energy environment, thrive on multitasking, and want to be part of a team that values both results and fun, the Chili's Manager position is a rewarding career path that encourages your growth and rewards your contributions.
Job Requirements
- High school diploma or equivalent
- Previous management experience in a restaurant or hospitality setting preferred
- Strong multitasking abilities
- Ability to work in a fast-paced environment
- Dependable team player
- Knowledge of food handling and safety procedures
- Effective communication skills
Job Qualifications
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Experience in the restaurant or hospitality industry preferred
- Knowledge of food safety regulations and cost control
- Ability to multitask and solve problems effectively
- Proven ability to drive business results and manage financial responsibilities
- Commitment to fostering a positive and inclusive work environment
- Ability to engage with guests and community
- Understanding of operational systems and quality standards
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our manager timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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