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Restaurant Manager - Now Hiring

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Work-life balance support

Job Description

Chili's is a well-established casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, Chili's has solidified its reputation as a go-to destination for delicious and hearty meals like Big Mouth burgers, house-smoked ribs, sizzling fajitas, and refreshing hand-shaken margaritas. The brand is deeply rooted in a culture of hospitality and community engagement, with a strong commitment to delivering an exceptional experience to every guest who walks through the door. Chili's has built its legacy on providing warm service, a fun and lively atmosphere, and quality food, making it a beloved name in the casual dining industry. This longstanding dedication has resulted in a workplace culture that values teamwork, accountability, and a shared passion for hospitality.

The Manager role at Chili's is designed for individuals who are passionate about people and eager to lead teams in a fast-paced hospitality environment. As a Chili's Manager, you will be pivotal to ensuring that every guest feels special and valued from the moment they enter the restaurant until the end of their dining experience. The Manager acts as a role model, setting high standards for operational excellence and quality. This position requires a dynamic leader who can motivate and engage team members, drive business results, and maintain a high-energy atmosphere while also fostering a culture of fun and inclusivity.

Managers at Chili's are responsible for overseeing day-to-day restaurant operations, managing costs, and ensuring food safety and quality standards are met consistently. They play a critical role in hiring, training, and developing team members to help them grow within the company. Effective communication and a problem-solving approach are essential traits, as Managers need to identify issues, take accountability, and lead initiatives that influence positive change within the restaurant. Emphasizing open communication and transparency, Chili's Managers build strong relationships both internally within their teams and externally with the community.

The ideal candidate for this role thrives in a fast-paced environment, excels at multitasking, and possesses excellent interpersonal skills. They must be dependable, approachable, and committed to upholding Chili's cultural beliefs, including the core tenets of Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This role is not only about achieving top business results but also about creating memorable moments for guests and nurturing a supportive team dynamic. The Manager's leadership directly impacts guest satisfaction and the overall success of the restaurant.

This position is full-time and offers a rewarding opportunity to grow your career within a respected and beloved brand in the hospitality industry. At Chili's, Managers are valued for their ability to blend operational excellence with a genuine hospitality spirit, ensuring that both guests and team members have a positive and engaging experience every day.

Job Requirements

  • High school diploma or equivalent
  • Previous management or supervisory experience preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong problem-solving and decision-making skills
  • Dependable team player
  • Excellent multitasking abilities
  • Basic proficiency with restaurant operational systems
  • Physical ability to handle fast-paced work environment

Job Qualifications

  • Proven leadership experience in a restaurant or hospitality environment
  • Strong communication and interpersonal skills
  • Ability to multitask and work effectively in a fast-paced setting
  • Knowledge of food safety and handling procedures
  • Experience with cost control and financial management
  • Ability to foster team collaboration and positive workplace culture
  • Commitment to upholding company values and guest-first mindset

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as the Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs

Job Criteria

Experience

Mid Level (3-7 years)


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