Restaurant Manager (m/w/d) - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities

Job Description

Chili's is a renowned casual dining restaurant chain that was established in Dallas, Texas in 1975. Over the decades, it has solidified its reputation as a favorite destination for those craving Big Mouth burgers, house-smoked ribs, fajitas, and expertly crafted hand-shaken margaritas. Chili's prides itself on its commitment to service excellence, hospitality, and community involvement. With a rich legacy of fostering an engaging and fun atmosphere, Chili's continues to deliver memorable dining experiences to guests every day across its locations.

At Chili's, the spirit of hospitality runs deep, and the company culture emphasizes teamwork, accountability, and a passion for delivering outstanding guest experiences. The brand is well-known for balancing professionalism with a playful spirit, making it an enjoyable place to work for those who thrive in energetic and dynamic environments. Managers at Chili's are seen as pivotal to the restaurant's success, bridging the gap between the team and guests while ensuring operational standards are consistently met.

The Manager role at Chili's is designed for individuals who are wired for hospitality and excel in people-centric roles. These leaders are passionate about connecting with both team members and guests, creating a positive and inclusive environment that drives high performance. Chili's Managers are responsible for guiding their teams through fast-paced shifts, maintaining quality and operational standards, and fostering open communication. They are expected to lead by example, demonstrating accountability, transparency, and a genuine commitment to the brand's core values.

This leadership position is not only about managing day-to-day restaurant operations but also about inspiring team members to grow and take on larger responsibilities. Managers at Chili's are entrusted with hiring, training, retaining, and developing talent to ensure the restaurant operates smoothly and meets its financial goals. They utilize Chili's proven systems and tools to control costs effectively, conduct quality line checks, and drive guest engagement through exceptional service.

Working as a Manager at Chili's involves embracing the restaurant's culture and cultural beliefs which include 'Every Guest Counts,' 'Food Perfection,' 'Be Accountable,' and 'Play Restaurant.' These principles guide every action and decision, reinforcing the importance of delivering consistent guest satisfaction and a fun work environment. Chili's Managers thrive by being adaptable, accountable, and community-focused, embodying the very essence of hospitality.

The role offers an annual salary range between $55,000 and $70,000, reflecting the responsibility and skill required to manage a high-performing team in a fast-paced restaurant setting. This position is ideal for dependable individuals who are great multitaskers and enjoy working in energetic environments where no two days are the same.

In summary, the Chili's Manager role is a rewarding opportunity for those who are eager to blend leadership, hospitality, and operational excellence. Those who succeed in this role are passionate about people, driven to exceed guest expectations, and committed to fostering a fun yet professional atmosphere. Chili's continues to be a leader in the casual dining industry by empowering its managers to create outstanding experiences that keep guests coming back.

Job Requirements

  • High school diploma or equivalent
  • Previous management experience in a restaurant or hospitality setting
  • Strong multitasking and organizational skills
  • Dependable team player
  • Ability to work in a fast-paced environment
  • Commitment to quality and guest satisfaction
  • Basic knowledge of food handling and safety procedures

Job Qualifications

  • Experience in restaurant management or hospitality leadership roles
  • Strong leadership and interpersonal skills
  • Ability to manage and motivate a team in a fast-paced environment
  • Proven track record of driving business results
  • Knowledge of food safety and sanitation standards
  • Excellent communication skills
  • Ability to adapt to changing situations and work collaboratively

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our manager timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs: Every guest counts, Food perfection, Be accountable, Play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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