Chili's Grill & Bar logo

Restaurant Manager - Mountain View, CA - Chili's

Job Overview

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Compensation

Salary
Range $70,000.00 - $75,000.00
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Benefits

competitive salary
Employee Discounts
Health Insurance
Paid Time Off
retirement plans
Training and development programs
flexible scheduling

Job Description

Chili's Grill & Bar is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, Chili's has secured its position as a beloved destination for customers seeking an inviting dining experience paired with American Southwest-inspired cuisine. Known for its Big Mouth burgers, house-smoked ribs, flavorful fajitas, and hand-shaken margaritas, Chili's embodies a culture that blends great food with genuine hospitality. The company prides itself on its strong service ethic and commitment to delivering exceptional experiences for every guest, every day. Beyond its culinary offerings, Chili's is celebrated for fostering a fun and dynamic work environment where teamwork, respect, and accountability are at the forefront of its operations.

At Chili's, managers play a crucial role in driving the success and vibrancy of each restaurant location. As a Chili's Manager, you are not just supervising operations; you are at the heart of building an energetic and welcoming environment. Managers are responsible for setting the example for their teams by upholding the highest hospitality standards and creating a positive atmosphere where team members and guests alike feel valued and appreciated. The management team at Chili's thrives in a culture that encourages a winning spirit and collaboration, where going above and beyond is rewarded and celebrated.

The Manager role emphasizes leading with both heart and mind, combining hospitality instincts with strong business acumen. From orchestrating smooth, high-energy shifts to surpassing guest expectations consistently and maintaining financial oversight, the Manager is a vital link to achieving operational excellence. Duties include enforcing Chili's operational standards, ensuring food safety, and maintaining the quality and integrity of every guest experience. The role requires a leader who is self-reflective and transparent, willing to identify and address issues proactively while fostering open communication between team members and management.

Moreover, the Manager is instrumental in driving business results by utilizing Chili's proprietary systems to control costs effectively. Managers lead the charge in hiring, training, and retaining motivated Team Members, supporting their development and helping them progress within the company. They also play an active role in promoting guest engagement within the restaurant and strengthening community relationships. Chili's cultural beliefs, including values such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant, are embedded into everything the Manager does.

This full-time Manager position offers a competitive salary ranging from $70,000 to $75,000 yearly. It suits individuals who are dependable, thrive in fast-paced environments, and possess excellent multitasking abilities. If you are passionate about hospitality, enjoy leading teams, and are committed to excellence, this role at Chili's presents an exciting opportunity to advance your career in the vibrant casual dining industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a hospitality or restaurant management role
  • Ability to multitask in a fast-paced environment
  • Strong interpersonal and communication skills
  • Capability to lead and motivate a team
  • Commitment to food safety standards
  • Flexible availability for shifts including nights, weekends, and holidays

Job Qualifications

  • Proven experience in restaurant management or hospitality leadership
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving abilities
  • Knowledge of food safety and operational standards
  • Demonstrated ability to meet financial and operational targets

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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