Restaurant Manager - Makers Union (Wharf)

Makers Union, a vibrant establishment reimagining the modern pub experience, offers guests a warm and inclusive atmosphere where they can enjoy craveable, locally sourced food and drinks from regional breweries, distilleries, roasters, and wineries. This restaurant blends classic favorites with globally inspired dishes that celebrate the local diversity of the area, creating a versatile space perfect for watching games, dining solo, socializing with friends, or gathering with family. The experience is designed to be approachable and enjoyable, attracting a diverse clientele seeking memorable moments in a welcoming environment.

Thompson Hospitality, one of the largest restaurant, food service, and facilities management companies in the United States, brings extensive experience and dedication to quality service, backed by over 33 years of strong client, guest, and community relationships. With core values rooted in integrity, excellence, and respect, Thompson Hospitality fosters a culture that encourages employees to do the right thing, deliver their best work, and treat others with kindness and fairness. Their commitment to diversity and inclusion, along with comprehensive employee benefits, makes them an employer of choice in the hospitality industry.

The Restaurant Manager role at Makers Union is a dynamic leadership position essential to maintaining the establishment's high standards and ensuring exceptional dining experiences. The manager will oversee daily restaurant operations, ensuring seamless and efficient guest service during busy hours and peak times. This leadership role involves motivating and guiding a dedicated team to consistently deliver outstanding guest experiences while achieving key performance goals. The manager will work closely with culinary and front-of-house teams to uphold quality and service standards that reflect the brand's values.

Daily responsibilities include managing restaurant cleanliness, safety protocols, and compliance with health regulations, crucial for maintaining a safe and inviting environment for guests and staff alike. Inventory management, ordering, and cost control duties will enable the Restaurant Manager to optimize profitability and operational efficiency. This role requires flexibility, as it involves working 50 to 55 hours per week, including evenings and weekends based on business needs. Physical stamina is important due to the demands of standing, walking, and occasional lifting throughout shifts.

This position is ideal for individuals with proven experience managing fast-paced restaurant environments and demonstrated leadership capabilities. The successful candidate should possess an excellent attitude and work ethic, able to remain composed while multitasking under pressure. Clear verbal communication skills and the ability to interact effectively with guests and team members in a busy setting are essential. Beyond operational duties, the manager will also contribute to a culture of teamwork, accountability, and guest satisfaction that aligns with both Makers Union and Thompson Hospitality's mission.

Makers Union offers a competitive benefits package including health, dental, and vision insurance; paid time off; a 401(k) retirement plan with matching contributions; short and long-term disability coverage; tuition reimbursement; an employee referral program; pet insurance; and discounts on hotels, travel, tickets, and restaurant meals. Employees and their relatives attending HBCU client locations are eligible for a discounted meal plan, further reflecting the company’s commitment to supporting their team members' diverse needs and well-being. Overall, this role provides an excellent opportunity to grow as a hospitality professional within a respected and values-driven company focused on delivering exceptional guest experiences and fostering a supportive workplace environment.