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Restaurant Manager - Kelly's Roast Beef
Job Overview
Employment Type
Full-time
Compensation
Salary
Up to $60,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Kelly's is a reputable restaurant located in Worcester, known for delivering exceptional dining experiences to its customers through high-quality food, outstanding service, and a welcoming atmosphere. As a key player in the local hospitality scene, Kelly's combines a commitment to community with a dedication to operational excellence. With a focus on customer satisfaction and staff development, Kelly's fosters an environment where teamwork and professionalism thrive.
The role of the Restaurant Manager at Kelly's is critical to the smooth and efficient operation of the restaurant. This full-time position involves overseeing daily restaurant operations, managing staff, and ensuring that customer satisfaction is... Show More
The role of the Restaurant Manager at Kelly's is critical to the smooth and efficient operation of the restaurant. This full-time position involves overseeing daily restaurant operations, managing staff, and ensuring that customer satisfaction is... Show More
Job Requirements
- Minimum of 2 years’ experience in management or supervisory role within a high-volume quick service or fast-food restaurant
- Proven track record of job stability and career longevity
- Strong leadership skills with the ability to motivate, lead, and empower team members
- Excellent verbal and written communication skills
- Strong problem-solving abilities with a proactive approach to challenges
- Comfortable with multi-tasking in a high-pressure environment
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Proficiency in working with Point of Sale applications
- Flexible and available to work varied shifts, including nights, weekends, and holidays based on business needs
- Committed to maintaining a customer-focused environment
- Current Food Service Sanitation Managers Certification, or the ability to attain one
- Current Allergen Certification or the ability to attain one
Job Qualifications
- Minimum of 2 years’ experience in management or supervisory role within a high-volume quick service or fast-food restaurant
- Proven track record of job stability and career longevity
- Strong leadership skills with the ability to motivate, lead, and empower team members
- Excellent verbal and written communication skills
- Strong problem-solving abilities with a proactive approach to challenges
- Comfortable with multi-tasking in a high-pressure environment
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Proficiency in working with Point of Sale applications
- Committed to maintaining a customer-focused environment
- Current Food Service Sanitation Managers Certification, or the ability to attain one
- Current Allergen Certification or the ability to attain one
Job Duties
- Assist the General Manager in daily operational supervision and execution
- Provide hands-on leadership by working alongside team members during peak hours
- Train, coach, and mentor team members to deliver high-quality service and food standards
- Support inventory management and ordering to maintain optimal stock levels
- Help drive unit performance by executing creative strategies to increase sales and manage costs
- Interview and recommend candidates for hiring, promotion, and termination
- Resolve guest concerns in a professional, timely manner
- Ensure operational excellence by executing daily opening and closing procedures
- Help achieve or exceed restaurant goals related to sales, service, and staff performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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